My company needs a highly reliable way to report downtime to our users. We've been using statuspage.io. The problem is that it seems to be dependent on AWS. So when the bi-monthly AWS outage takes our application down, we're not able to effectively report to our users!<p>Can anyone recommend a better solution?
Some places use a dedicated Twitter account<p>There's also the ever-popular email or text path<p>To an extent, however, there's no foolproof/failproof way to accomplish what you're describing: phones could be down (of folks don't see the message), Twitter could be down, statuspage.io or AWS could be down...<p>Also - being "down" <i>only</i> matters if you're trying to use whatever is down while it's down: I don't care that you had an outage last night while I was asleep ... unless I do care<p>If you get it fixed fast enough, no one will care (though in-depth postmortems are great to read sometimes)
Did this actually happened? These kind of services are setup in multiple providers and regions to avoid specifically this problem.<p>If that is the case use another service that doesn’t depend on a single provider.