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Google's first retail store

67 pointsby bgurupraover 13 years ago

6 comments

mirkulesover 13 years ago
In the late 90's we saw a shift from brick-and-mortar stores to online-only stores. It seems like you just can't do some things (like hard sells) with online-only stores. I think this decade is going to find a good balance between online and b&#38;m stores.<p>I think it is especially true with things you need to "play with" before you make a decision to buy - e.g. keyboards (and other input devices), tablets, phones, watches, etc.<p>Companies that have or are starting to have b&#38;m presences again: Apple, Google, Microsoft, SparkFun (yay, Microcenter!), RadioShack (the good-old RadioShack from the 80s and 90s, not upsell-the-phone RS. Still holding my breath for this one). Fry's was one of the survivors because it understood the need for customer-product interaction (imho), even though it did decline in customer service quality, which is a result of the race to the bottom price against internet-only stores.
sdzover 13 years ago
"One selling point the staff are pushing is that unlike traditional PC’s, Chromebooks get better over time with automatic software updates."<p>That seems a bit disingenuous. PCs get better over time with software updates as well.
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adhipgover 13 years ago
I like the confidence that the employees had to get the stopwatches out for the 8 second test.
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Ygorover 13 years ago
I don't get it.<p>Why is Google so careful with opening more stores like this?<p>It seems pretty clear that such stores are extremely good at selling products to your average customer. Why not open dozens, even hundreds of them, all over the world?
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shuwover 13 years ago
Chromebook's claim to fame (or primary selling point) of 8 second boot-up is very gimmicky to me. People never hard power off their tablets and never need to for most notebooks. If they are, that's a usability issue they're having with the OS, not a limitation.<p>A fairer comparison is time to resume from standby. But then, Chromebook will have to push their other selling points.
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chuggerover 13 years ago
hilarious.<p>“It’s so limited!” the man in his 20′s was saying while sitting in front of one of the Samsung Chromebook Series 5 devices, and idly playing with the clickable trackpad. He was saying this to two friends that had crowded around the device and a staff member who was managing to stay calm while defending the Chromebook’s existence. “For 350 quid [Brit-speak for pounds] you can get so much more.”<p>He looked up at the staff member and asked, hopefully, “Is this going to have iTunes?”<p>“No.”<p>“See what I mean!” he cried.<p>“There’s Grooveshark,” one of the friends piped up.<p>“All I’m saying is it’s a computer for solely online purposes. Why? You could just buy a netbook and install Chrome on it.” He gesticulated at the screen. “It’s just a shell with Internet.”