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Ask HN: Is Apple down?

253 pointsby crgtabout 3 years ago
<a href="https:&#x2F;&#x2F;developer.apple.com" rel="nofollow">https:&#x2F;&#x2F;developer.apple.com</a> doesn&#x27;t work App Store doesn&#x27;t work iMessage doesn&#x27;t work. Not just me - coworkers also struggling.<p>Any idea what&#x27;s going on?

42 comments

Animatsabout 3 years ago
<p><pre><code> nslookup &gt; server a.ns.apple.com Default server: a.ns.apple.com Address: 2620:149:ae0::53#53 Default server: a.ns.apple.com Address: 17.253.200.1#53 &gt; developer.apple.com Server: a.ns.apple.com Address: 2620:149:ae0::53#53 developer.apple.com canonical name = developer-cdn.apple.com.akadns.net. ** server can&#x27;t find developer-cdn.apple.com.akadns.net: REFUSED </code></pre> Ah. So Apple&#x27;s own DNS servers are redirecting developer.apple.com to something on &quot;akadns.net&quot;, which is operated by Akamai. But Apple&#x27;s own DNS servers refuse to resolve that, probably because it&#x27;s not in the apple.com zone.<p>More:<p><pre><code> nslookup &gt; developer-cdn.apple.com.akadns.net Server: 127.0.0.53 Address: 127.0.0.53#53 Non-authoritative answer: developer-cdn.apple.com.akadns.net canonical name = world-gen.g.aaplimg.com. world-gen.g.aaplimg.com canonical name = apple-c.g.aaplimg.com. apple-c.g.aaplimg.com canonical name = apple-cf.g.aaplimg.com. apple-cf.g.aaplimg.com canonical name = apple-lr.g.aaplimg.com. &gt; server a.ns.apple.com Default server: a.ns.apple.com Address: 2620:149:ae0::53#53 Default server: a.ns.apple.com Address: 17.253.200.1#53 &gt; developer-cdn.apple.com.akadns.net Server: a.ns.apple.com Address: 2620:149:ae0::53#53 ** server can&#x27;t find developer-cdn.apple.com.akadns.net: REFUSED </code></pre> It&#x27;s clearly a botched DNS configuration. Not clear what the intent was. Did they really want to point &quot;developer.apple.com&quot;, a web site, to &quot;developer-cdn.apple.com.akadns.net&quot;, which is a DNS server? Or am I misreading that?<p>It&#x27;s generally considered bad form to have all the DNS servers for &quot;example.com&quot; under &quot;example.com&quot;, by the way. If you mess up &quot;example.com&quot;, or it goes down, getting to it to fix it can be difficult.<p>Anyway, this looks like an attempt to outsource something to Akamai that went badly wrong.
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tshaddoxabout 3 years ago
Yep.<p>Wife: My Apple Maps isn&#x27;t working.<p>Me: Hmm, it&#x27;s not working for me either. They must be having server problems. You should use Google Maps for now.<p>Wife: I can&#x27;t download Google Maps either, the App Store doesn&#x27;t seem to be working.
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donohoeabout 3 years ago
You wouldn&#x27;t think it if you went by this:<p><a href="https:&#x2F;&#x2F;www.apple.com&#x2F;support&#x2F;systemstatus&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.apple.com&#x2F;support&#x2F;systemstatus&#x2F;</a>
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perihelionsabout 3 years ago
Here&#x27;s a lot of crowd-sourced anecdata points:<p>- <i>&quot;Multiple Apple services are down such as: (Will be updating this list)&quot;</i><p><a href="https:&#x2F;&#x2F;old.reddit.com&#x2F;r&#x2F;apple&#x2F;comments&#x2F;tjg8tz&#x2F;megathread_apple_outages_march_21&#x2F;" rel="nofollow">https:&#x2F;&#x2F;old.reddit.com&#x2F;r&#x2F;apple&#x2F;comments&#x2F;tjg8tz&#x2F;megathread_ap...</a> (<i>&quot;[Megathread] Apple Outages&quot;</i>)
samwillisabout 3 years ago
I chose the perfect time to restore a repaired iPhone, don’t seem to be able to fully login to iCloud, it’s hanging on the login screen…<p>Edit: It’s also refusing to download any apps, doesn’t even show the progress circle. Just a download icon next to the app name on the Home Screen and errors out when you click it.<p>Edit: Login and app downloads now working as of 6.00GMT
spansoaabout 3 years ago
It&#x27;s times like this that force us to remind ourselves how reliant we are on critical services like these. On one hand, we can celebrate (Internet snow-day!) but on the other we are forced to shop around for alternatives too.<p>I often wondered how medieval the world would become if there was a huge sun flare ejection that breached the magnetic field and destroyed a bunch of data-centers. Think of the mess we&#x27;d be in!
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jcimsabout 3 years ago
I’m sure it’s happens more than I’m aware but i have to say that i can’t recall an App Store outage since i got back in the platform 3-4 years ago. Not bad!
rvieiraabout 3 years ago
I picked a terrific time to lose my temper and do a `rm -rf &#x2F;Library&#x2F;Developer&#x2F;CommandLineTools ; xcode-select --install` &#x2F;facepalm
limaabout 3 years ago
Looks like their DNS servers are responsive, but refuse to serve records:<p><pre><code> $ dig -t NS developer.apple.com [...] apple-lr.g.aaplimg.com. 14400 IN NS b.gslb.aaplimg.com. apple-lr.g.aaplimg.com. 14400 IN NS a.gslb.aaplimg.com. $ dig @a.gslb.aaplimg.com developer.apple.com [...] ;; -&gt;&gt;HEADER&lt;&lt;- opcode: QUERY, status: REFUSED ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1 ;; WARNING: recursion requested but not available ;; WARNING: recursion requested but not available </code></pre> Most likely a configuration mistake that&#x27;ll be undone as soon as they figured out how to re-deploy their DNS servers while DNS is down.<p>Unlikely to be BGP shenanigans as some people on Twitter claim. My network has direct peerings to Apple&#x27;s AS714.
chewmieserabout 3 years ago
Definitely. Downdetector shows a bunch of reports too (e.g. <a href="https:&#x2F;&#x2F;downdetector.com&#x2F;status&#x2F;apple-music&#x2F;" rel="nofollow">https:&#x2F;&#x2F;downdetector.com&#x2F;status&#x2F;apple-music&#x2F;</a>). I noticed issues with Music and News, seems like a ton of their services are down
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synaesthesisxabout 3 years ago
Yes. Even developer.apple.com won&#x27;t load at all for me. Who wants to take bets on DNS as the culprit?
gjsman-1000about 3 years ago
MacRumors says Apple is down.<p><a href="https:&#x2F;&#x2F;www.macrumors.com&#x2F;2022&#x2F;03&#x2F;21&#x2F;icloud-and-apple-services-down&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.macrumors.com&#x2F;2022&#x2F;03&#x2F;21&#x2F;icloud-and-apple-servic...</a><p>Big outage... is it some stupid DNS issue again?
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chuinardabout 3 years ago
My app update was rejected because my Upgrade screen was unable to fetch prices from their servers and instead showed an infinite spinner.
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donatjabout 3 years ago
My Apple Music stopped working mid song and is being weird now. Everything seems to be working fine for my wife. Weirdly spotty.
oxplotabout 3 years ago
iCloud Private Relay is shown as affected as well. This is an interesting case when it comes to failure behavior. From security perspective, you want your connection to stop working instead of falling back to insecure. Is this the case? Can anyone confirm?
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ChrisMarshallNYabout 3 years ago
They seem to have been having a bit of a lie-down, today. I can&#x27;t submit TestFlight builds, but now, it is taking longer, before the server throws a nutty, so I guess the fix is on its way.
Maursaultabout 3 years ago
MobleMe is still down.<p><a href="https:&#x2F;&#x2F;www.mac.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.mac.com&#x2F;</a><p><a href="https:&#x2F;&#x2F;www.me.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.me.com&#x2F;</a>
SlimyHogabout 3 years ago
Yeah, I&#x27;m seeing anecdotal reports of a bunch of services out
rateofclimbabout 3 years ago
App Store Connect was down for me but appears to be up again now.
selimthegrimabout 3 years ago
I haven’t been able to cancel subscriptions lately. I filed a refund request and complaint to Apple, maybe it didn’t get through because of this?
mariojvabout 3 years ago
It&#x27;s a partial outage for me. I was just able to send an iMessage, but directions on Maps are not working. I live in central Texas.
leviathanabout 3 years ago
I&#x27;ve been struggling with a DNS downtime at Mediatemple all day. Is there a possible more global DNS issue?
SalimoSabout 3 years ago
Yes, got a notification that Apple private relay is unavailable<p>And another notification that it’s back online 40min later
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teerayabout 3 years ago
I had abnormal trouble pulling video I uploaded to iCloud yesterday. Something is up.
wanderer_about 3 years ago
I noticed a blip in iMessage earlier, but it sorted itself out before too long.
brown9-2about 3 years ago
the domain name developer.apple.com resolves through a series of CNAMEs to Apple&#x27;s CDN (applimg.com), which if it was down would explain other things like iMessage also being unavailable.
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sys_64738about 3 years ago
AAPL is down too, today.
hit8runabout 3 years ago
For me in Germany: iMessage up App Store up Developer site down
ComputerGuruabout 3 years ago
It’s coinciding with an AWS outage. Probably not unrelated.
camhartabout 3 years ago
<a href="https:&#x2F;&#x2F;www.the-sun.com&#x2F;tech&#x2F;4944089&#x2F;apple-maps-down-icloud-outage&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.the-sun.com&#x2F;tech&#x2F;4944089&#x2F;apple-maps-down-icloud-...</a>
gunzorabout 3 years ago
Can&#x27;t upload an ipa to App Store Connect for an hour.
jhgbabout 3 years ago
&gt; Any idea what&#x27;s going on?<p>Must be gravity. (Sorry, I had to.)
alopesabout 3 years ago
Had a few issues with the App Store with OS 12.3
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traceroute66about 3 years ago
Must be regionalised. Nothing wrong here.
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spike021about 3 years ago
iMessage texts are working fine for me but an image I sent to a friend is stuck. Music is also down for me.
novategabout 3 years ago
Down for me via CloudFlare WARP
fargleabout 3 years ago
It&#x27;s always DNS.
vaxmanabout 3 years ago
gotECC?<p><a href="https:&#x2F;&#x2F;earthsky.org&#x2F;sun&#x2F;sun-activity-solar-flares-cme-week-of-march-14-2022&#x2F;" rel="nofollow">https:&#x2F;&#x2F;earthsky.org&#x2F;sun&#x2F;sun-activity-solar-flares-cme-week-...</a><p>LPDDR5 in the SoC doesn’t.
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Melatonicabout 3 years ago
It is always DNS ;-D
ragnotabout 3 years ago
Down for me.
windexabout 3 years ago
fedora is down.
barkingcatabout 3 years ago
maybe their dns expired?