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“Apple AirPods are so unreliable we don’t allow them at YC demo day”

65 pointsby t3rabytesabout 3 years ago

16 comments

liamwestrayabout 3 years ago
It would be so nice if Apple reverted whatever regression they introduced in their Bluetooth stack 2 OS releases ago.<p>My AirPods don’t connect correctly about 20% of the time (at minimum) and switch connections for absolutely no reason to my Mac or iPhone despite those devices having no audio activity (in the middle of an active audio call on the active device, no less).<p>I turn off Bluetooth on the device I’m not using when I need to do a work call as a precaution.<p>Every headset I had before AirPods worked better than this.
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ravenstineabout 3 years ago
Is this really an AirPods problem or is it more of a Bluetooth problem?<p>Might have Gustaf said AirPods because, let&#x27;s be honest, the vast majority of people with wireless earbuds in our field are using Apple AirPods?<p>AirPods are by no means perfect, but they&#x27;re the least problematic out of many Bluetooth earbuds I had tried in the past (granted, I&#x27;ve yet to try the brand that sponsor so many YouTube channels as of late). Bluetooth in general is very problematic and, if you&#x27;ve ever tried working with any version of the Bluetooth stack, you&#x27;d have immediately figured out why. Even BLE, which is supposed to be more restrictive, is still complex and hard to understand. And let&#x27;s say you&#x27;ve got Bluetooth itself figured out, now you&#x27;ve got to make sure you&#x27;ve handled operating system quirks. And yes, there are quirks. If you were developing for Bluetooth on Windows or Linux and decide to do so on macOS, you&#x27;ll be surprised to find that your code, even when directly translated to Swift or Objective-C, won&#x27;t just work as-is because macOS has different restrictions for Bluetooth that are hardly documented anywhere. Today, macOS forces you to use a generated UUID to identify a hardware device instead of a MAC address, yet as far as I can tell it&#x27;s documented nowhere as to how those UUIDs are generated.<p>But I digress.<p>Bluetooth just isn&#x27;t a good tech stack for ultra-reliable audio, especially duplex audio. It&#x27;s just going to have interruptions and random disconnections and reconnections. The mic quality will almost certainly stink unless the host has a better Bluetooth chipset and the peripheral does some neat tricks that likely result in lag as a tradeoff.<p>IMO, you don&#x27;t use AirPods for any sort of audio production, except maybe if you are using them to receive cues. You use a &quot;real&quot; wireless lavalier mic such as the Rode Go Wireless II, which doesn&#x27;t use Bluetooth at all, sounds great, handles distance and interference really well (important if you are walking around on a stage), and has a built-in audio backup in case there&#x27;s interference or connection drops.<p>But no one actually wants to pay for real audio equipment for some reason.<p>I wish that companies, in particular remote ones, make quality mics and lavalier mics easily available to their employees. Only one company I&#x27;ve worked for provided good headphones, but never has a company provided a microphone.
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vr46about 3 years ago
Only today did my other half say that her two day-old AP Pros were the cause of a complaint on her call where the other side could not hear her well.<p>There&#x27;s plenty of similar experiences available to read - these expensive little things will be heading back to the retailer and swapped for something better.
gdulliabout 3 years ago
I was given a pair of AirPod Pros as a gift. Before long, one ear would randomly stop working. I went to an Apple store, they did something, I took it home, the problem persisted. I went back to the store, they replaced it. The problem still persists. I&#x27;ve given up, these were free to me and I stopped needing earbuds when covid started and I was always home. I just can&#x27;t believe these sell for $50, let alone $200.
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jgrahamcabout 3 years ago
Makes sense to me. The audio quality isn&#x27;t good. You never seem to know what they are going to decide to connect to a different device.<p>I had a pair, when the battery died I decided not to replace them. They are an environmental mess as well.<p>I use Bose QC35 headphones via Bluetooth at the gym to listen to music. A Blue Snowball iCE for podcast type things. And wired, in ear headphones (from JBL) with a microphone on the cable for everything else.
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thi2about 3 years ago
I was really happy with my AirPods and the microphone quality seemed to be fine. I&#x27;ve asked coworkers if they can understand me well and others also use AirPods without issues.<p>However since a few months the microphone began to be really quiet which I could not resolve yet, now I&#x27;m back using my cable bound Jabra headset which is uncomfortable and restricts my movement during meetings...
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AaronNewcomerabout 3 years ago
I comment occasionally on how much better people at my office sound when using their airpod pros rather than the headsets others use. I don’t hear the background noise and they just sound so much better.<p>Multiple times I have thought about pushing to get all of the Mac users a set as it is just so much of a night and day difference.
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turtlebitsabout 3 years ago
Airpods are the only BT audio headset I have that can easily and consistently switch audio. Haven&#x27;t had any reliability issues.<p>I can&#x27;t get my Sony MX3&#x27;s switch devices without removing and repairing. My work Bose QC35&#x27;s says it&#x27;s connected to both, but won&#x27;t switch devices - it tries connecting, then fails and reverts to the last paired device.
boesboesabout 3 years ago
Just turn off the auto connect on all devices &amp; switch to &#x27;last used&#x27; or whatever it is called.<p>I haven&#x27;t had any issues for months now &amp; the audio quality is better then my bose headphones i used to have in my experience atleast..
nunezabout 3 years ago
The automatic switching feature is a failure, honestly. I have never gotten it to work as it should across any of their AirPods models.<p>Also, the mic on the original AirPods were best-in-class when they came out, but they have since been bested by many other offerings (from Jabra, Sony, and others). The AirPods Pro were worse than a pair of Master and Dynamic MW30s I briefly had (which was surprising, since they are niche headphones), and they are definitely worse than my current Sony WF1000XM4s that I have now (which is even more surprising, since the mic on the WF1000XM3s were not good).
diebeforei485about 3 years ago
I have disabled automatic device switching, it is far too aggressive. Sometimes it switches when scrolling past an ad in a browser.<p>I find that Apple&#x27;s wired EarPods have great microphone quality at a very accessible price.
DoneWithAllThatabout 3 years ago
For me AirPods are generally pretty reliable with one exception: using them with my AppleTV is a total nightmare. Terrible reception (can barely walk ten feet away without losing audio, whereas other Bluetooth headphones work fine) constant disconnects, constantly can’t get it to connect in the first place, constantly audio desyncing, utterly random behavior when taking them out or putting them in while a video plays, and so much more. It’s a horrible experience.
torginusabout 3 years ago
I&#x27;ve owned both cheap and expensive Bluetooth headphones&#x2F;earphones both from Apple and other companies. None of them are reliable, they drop connection, refuse to connect and sometimes need to be re-paired.<p>I also want to add that Apple&#x27;s BT stack on Macs works way worse than Windows.
jdlygaabout 3 years ago
I rarely ever have issues with AirPods since I upgraded from AirPods 1st gen. I wouldn&#x27;t rely on them for Zoom calls, but they&#x27;re pretty easy to deal with for listening to audio.
d_wattabout 3 years ago
Just to throw in another anecdote, I realized a bias I was having interviewing. Talking with candidates who used airpods was such bad audio, that I was less engaged and generally had to devote more energy to understanding them, leaving me with an impression of them that wasn&#x27;t so much to do with the content than the medium.<p>A good reminder to myself when I&#x27;m on an important call just to set up a yeti, out of respect to the people who have to listen to me.
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jghnabout 3 years ago
I have a pair of first gen AirPods and a pair of AirPods pros.<p>The former are so crappy I only use them in a pinch when communicating with others. However the ABP are fantastic. Sound quality on both ends is always fine. The noise cancelling is appreciated. The only issue I have connectivity wise is on occasion when I join a Zoom my laptop will disconnect me. Which is admittedly irritating. But not frequent enough I&#x27;d call a serious issue.