So I have a personal project which I pay like 10-20 bucks a month for. I am pretty sure I found a bug but apparently there is no way to log a support ticket unless you you sign for the 30 dollar monthly fee. My company also has gcp, azure, and aws. You can guess which service provides the worst support.<p>If you pay money for something they should have some support. I use GCP because the service I am connecting to is hosted in GCP which will lower my latency, but GCP support is so terrible.
You do realize that 30 dollars a month is about a dollar a day right? If you even consider using the support for that price they'll lose money on you.<p>I'd say that you should get your expectations straight, support isn't cheap.
Not exactly support, but I've had some luck using their issue trackers<p><a href="https://cloud.google.com/support/docs/issue-trackers" rel="nofollow">https://cloud.google.com/support/docs/issue-trackers</a>