This company is crooked. Bought a car through them and the 7 day “test ownership” process is flawed. It confuses the RMV and insurance companies leaving you on the hook for fees on a car you tested and didn't keep.<p>Plus, their certified preowned is worthless. They dropped a used car off in the same condition as they picked it up from the previous owner, and let me waste time fixing issues under their 90 day warranty.<p>First car shook badly during acceleration, obvious drivetrain problems. Second car did not even pass state inspection, and they already sold my trade so now I’m stuck with it?<p>On top of that, they took 45 days to pay off the loan on my trade-in, and underpaid it. They sneakily pulled another 10-day pay off quote 45 days after taking my trade and stiffed me out of 2 months of payments made to keep the old loan in good standing.<p>Absolutely horrible experience. Hope they go under completely.
Note that for legal reasons many of the layoff announcements are HEAVILY scripted. It's possible that the "pre-recorded" message was a teleprompter read or something else that does not allow a lot of back and forth.<p>There are so many causes for legal action these days the announcements in general have to be very bland.<p>Note I forget who it was, but there was a post or short video a while back predicting exactly this - 10% layoffs. Some driven by sales, others by companies using the cover of the economy to drop folks they'd like to have rotated out etc. This sounds superficially sales related, but don't know how carvana is doing to judge
Am I weird that I would prefer being let go like this over an awkward 1:1?<p>Especially if it’s a day where people are being called in one by one to be told the bad news. Let me know on Zoom or hell just send an email and let me move on with my life.
Carvana is being sued by several state attorneys general over their apparently rampant habit of selling cars and then failing to provide the new owners with their title. There might have been other reasons for their decline, but I'm guessing the widely publicised illegal practices played a role.
I went to our new Carvana in Houston last week to see it work. The security guard type who was on duty was almost openly hostile. There was no acknowledgement that I might be a current or future customer. How would he know?<p>This person was so unpleasant, I decided on the spot I would never buy a car from them, no matter how cool the vending machine or how great the deal.<p>Having worked in car sales and finance, I can tell you this is a big mistake. If Carvana's plan is to replace dealership staff with a robot and a security guard, then they will soon be out of business.
How has Carvana been doing over the past year? They focused on reducing the friction in buying/selling used cars, right?<p>I wonder if they could have suffered from the supply crunch. Last I checked, 5-year-old Corollas were pushing $20k, and a new base model is about the same price.<p>Anecdotally, I checked Carvana and local dealers when I was looking for a car recently, because I usually buy $5k beaters and drive them into the ground. This time, it didn't make sense to risk a lemon when I could get a bumper-to-bumper warranty for the same price. So I waited until I could find something new at MSRP, and that was that.
The tweet doesn't make it clear, but are these remote or on-site employees? If remote, while cold, I don't see the issue with a remote notification.
Did they comply with the WARN Act? I wonder how the "single employment site" is applied to remote workers? Perhaps it's <i>one</i> unforeseen "benefit" of working from the office?