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Google lets personal users stay on no-cost Legacy G Suite

2 pointsby jochabout 3 years ago

1 comment

sillystuffabout 3 years ago
The process apparently &quot;just works&quot; for some folks, but I had already deleted the license so the link to certify individual use just gave me the error, &quot;Something went wrong.&quot;<p>I added a license (setup billing) so I could ask support. There was a link in the robot support chat, something like, &quot;Questions about legacy G Suite (may have included the word &#x27;individual&#x27;)&quot; which walked me through a wizzard to certify that use was individual non-business only, but it required downgrading license to &#x27;Google Worspace Business Starter&#x27;.<p>The option to downgrade to Business Starter was not present. I had to remove the license again (this is supposed to delete all user email, but I had already done this when originally removing the license). After deleting license, the option for subscribing to Business Starter was available. Everything went smoothly after that point.<p>I&#x27;m personally going the self-host route, but this will allow me to send outbound mail using google as smarthost, and have the mail be delivered to inboxes instead of spam folders.