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GitHub incident – now resolved

73 pointsby xvelloalmost 3 years ago

16 comments

pilifalmost 3 years ago
When I decided to move away from self-hosted git ages ago and then from Jenkins to GA two years ago, reliability was a huge factor in my decision because Github, I supposed, would be much better at keeping their infrastructure running than I am at keeping ours.<p>Turns out the uptime of both our git server and even the Jenkins instance beat GitHub by far and while the former only cost a marginal amount of CPU time on infrastructure I was running anyways, GitHub is a noticeable expense for us.<p>Of course it still saves me from the panic attacks every time I&#x27;m compelled to press the &quot;Update now&quot; button in Jenkins because either I do nothing and get my instance RCEd or I do press the button and who knows what plugin update will break which part of our setup, but while that was a constant fear in my mind, the amount of downtime caused by Jenkins plugin updates was zero whereas what GitHub is doing lately is way, way, way worse than zero.<p>I&#x27;m starting to get frustrated and like I presume many other paying users, I think I&#x27;m at a point where I feel like we should get partial refunds of our subscription money given the very spotty uptime all year now.
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eatonphilalmost 3 years ago
What&#x27;s annoying about this is that the PR doesn&#x27;t even say it&#x27;s trying to run tests. It says everything is passing and just doesn&#x27;t list the actions.<p>For a second I thought someone must have deleted the actions yaml files.<p>This is a dangerous failure mode.<p><a href="https:&#x2F;&#x2F;github.com&#x2F;multiprocessio&#x2F;dsq&#x2F;pull&#x2F;82" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;multiprocessio&#x2F;dsq&#x2F;pull&#x2F;82</a><p>Screenshot here: <a href="https:&#x2F;&#x2F;twitter.com&#x2F;phil_eaton&#x2F;status&#x2F;1542168020516216832" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;phil_eaton&#x2F;status&#x2F;1542168020516216832</a>
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freedombenalmost 3 years ago
It seems a little early to call it &quot;now resolved.&quot; I&#x27;m still seeing issues. If it&#x27;s gotta munch through a queue or something, it would be helpful to announce that info.<p>Edit: It&#x27;s just the HN title that says &quot;now resolved.&quot; This github status says:<p>&gt; <i>We have identified the source of disruptions and are actively working on a mitigation. The systems are in recovery and services are returning to green.</i>
zippergzalmost 3 years ago
Title says &quot;now resolved&quot; but the link says the incident is ongoing and they &quot;are actively working on a mitigation.&quot;
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synualmost 3 years ago
I have been so happy to be on GitLab again after some time working at a company that used GitHub. The issues and epics in particular are so much better, and CI seems to be more reliable.
rglullisalmost 3 years ago
So, it seems like there is at least once a week a partial outage on github. For how long ate the CTOs and Engineering managers all around continue to accept this?<p>Who shouldn&#x27;t <i>at the very least</i> donate a bit to the various open source CI solutions, as a way to have some kind of hedge?
4khillesalmost 3 years ago
Highly recommend <a href="https:&#x2F;&#x2F;builds.sr.ht" rel="nofollow">https:&#x2F;&#x2F;builds.sr.ht</a>. I&#x27;ve been using for ~2 years, never had an issue.
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benburwellalmost 3 years ago
I really want to like GitHub Actions. But it feels like every time I&#x27;m trying to get something done, they are broken.
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rvzalmost 3 years ago
Again? Last time that happened was 9 days ago. [0] Just like I said before, at least twice a month GitHub Actions, Pages or something else goes down.<p>Each time this happens, it makes no sense to go all in on GitHub. Perhaps companies like ARM, and projects like Wine [1], ReactOS [2], etc already went with self-hosting or have a failsafe solution to fall back on.<p>[0] <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31815918" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31815918</a><p>[1] <a href="https:&#x2F;&#x2F;www.phoronix.com&#x2F;scan.php?page=news_item&amp;px=Wine-GitLab-Main-Workflow" rel="nofollow">https:&#x2F;&#x2F;www.phoronix.com&#x2F;scan.php?page=news_item&amp;px=Wine-Git...</a><p>[2] <a href="https:&#x2F;&#x2F;github.com&#x2F;reactos&#x2F;reactos#code-mirrors" rel="nofollow">https:&#x2F;&#x2F;github.com&#x2F;reactos&#x2F;reactos#code-mirrors</a>
debarshrialmost 3 years ago
I think it is not just github actions, github in general is experiencing degraded performance [1].<p>[1] <a href="https:&#x2F;&#x2F;www.githubstatus.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.githubstatus.com&#x2F;</a>
fartcannonalmost 3 years ago
Not only is it not more reliable than your own server, using them launders your IP through copilot which they then sell to you and your competitors.
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jerryjerryjerryalmost 3 years ago
Emm, sounds not good... this kind of incidents can impact not just developers but also business insight applications being heavily analyzing github activities and projects in real-time, like this one (<a href="https:&#x2F;&#x2F;ossinsight.io&#x2F;" rel="nofollow">https:&#x2F;&#x2F;ossinsight.io&#x2F;</a>).<p>Anyway to minimize the impact of such github incident on everyone&#x27;s daily projects and business?
mfashbyalmost 3 years ago
I don&#x27;t really use github actions (like, ever), but it&#x27;s the default setup for a terraform provider I&#x27;m working on and the very minute I queue a bunch of jobs; the system goes down. Interesting.
brunojppbalmost 3 years ago
The company I currently work for is in the process of migrating out of Jenkins to Github Actions. With all problems that Github has, it has been, by far, a much better experience, even with all these issues and trade-offs, Github Actions in combination with the Github UI has been a net positive in all aspects.<p>Jenkins is slow and a nightmare to maintain. It became a huge ball of mud that nobody wants to touch. Just keeping the lights on it&#x27;s a large burden for the infrastructure team.
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mario_kart_snesalmost 3 years ago
My actions are simply not running.
zwilliamsonalmost 3 years ago
Maybe they need to hire high end talent? Anyone have experience with their recruiting process?