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Ask HN: Do you trust solo entrepreneurs?

168 pointsby getflookupalmost 3 years ago
Hello HN!<p>[I&#x27;m a solo developer so this question is a bit personal to me]<p>Would knowing if the creator of a product is like me or fully fledged organisation affect your likelihood of using any software they create?

74 comments

Alex3917almost 3 years ago
For your typical solo founder in their 30s, their odds of dying at any point over the next 10 years is something like 0.2%. And short of them dying, their business isn&#x27;t going anywhere because keeping a SaaS startup online doesn&#x27;t cost anything -- if you have the skills to do it yourself.<p>Whereas the odds of a venture backed startup shutting down at any point over the next ten years is something like 30%.<p>So from a risk perspective, it&#x27;s literally over 100x more risky to use a software product made by a venture backed company than one from a solo founder.<p>On all of my sales calls, I tell people that I&#x27;m bootstrapped and that I&#x27;m going to charge them extra so that I can reduce the risk to their business by staying bootstrapped, and I have yet to run into anyone who doesn&#x27;t seem satisfied by that pricing strategy.
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taylodlalmost 3 years ago
I treat solo entrepreneurs the same way I treat small companies that have a high probability of not remaining in business in five years: a risk. A risk doesn&#x27;t mean I&#x27;m not going to do business with you, it simply means I have something needing to be mitigated. Typically I mitigate that risk via the use of an escrow service.<p>If you&#x27;re not familiar with escrow services they are a mutually trusted 3rd party. You provide your source code, build tools, etc. - everything needed to re-create the distributed artifacts - to the escrow service and they verify that has been done. Should you go out of business or some other event in your sales contract is triggered the escrow company will provide those materials to your customer. My recommendation would be to find a reputable escrow company you like and utilize them. You can have them on the ready when you&#x27;re creating your sales contract.
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jasodealmost 3 years ago
<i>&gt;affect your likelihood of using any software they create?</i><p>It depends on the type of software.<p>&quot;Yes&quot; for utility software of narrow scope. I use scanner utility software called VueScan which was a solo developer (Ed Hamrick) until his son joined.[1] I also used RegexBuddy which I think is a solo dev.[2]<p>But &quot;No&quot; for critical workflow software that requires proprietary opaque data formats such as a clone for Evernote or similar note-taking tool.<p>Basically, it&#x27;s a risk analysis of how much &quot;investment&quot; the user loses if the solo developer quits updating the software or goes bankrupt.<p>[1] <a href="https:&#x2F;&#x2F;www.hamrick.com&#x2F;about-vuescan.html" rel="nofollow">https:&#x2F;&#x2F;www.hamrick.com&#x2F;about-vuescan.html</a><p>[2] <a href="https:&#x2F;&#x2F;www.just-great-software.com&#x2F;aboutjg.html" rel="nofollow">https:&#x2F;&#x2F;www.just-great-software.com&#x2F;aboutjg.html</a>
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ratelalmost 3 years ago
I&#x27;m a solo entrepreneur and have been for 20 years. Can I be trusted: Yes. Is that obvious to prospective clients? Not at all. So the question is how are you going to limit the risk for your clients when using your products? Have <i>business</i> answers to the risk you are asking them take.<p>Don&#x27;t tell your prospects that all companies big and small can fail and don&#x27;t use data to prove your point. It might all be true, but telling your prospects they are doomed whatever they decide is not getting you to a &#x27;Yes&#x27;.<p>In my case I have niche products that are still largely unique and don&#x27;t have to compete with bigger organizations. A competition I would lose in a heartbeat if customers had the choice regardless of price or chances of success. I still make sure that I have a decent solution for the &#x27;bus&#x27; argument and I am generous with supplying access to the code they need to keep their application running when I do get hit by bus, financials ruin or old age. At best I can say: It worked up till now.
JamesSwiftalmost 3 years ago
For random SAAS&#x2F;utility things, no. For actual, core, software yeah absolutely.<p>But theres a big difference between solo developer and &quot;literally the only person that will ever be involved&quot;. If you are dealing with businesses then you need to act like a business. There needs to be contingency planning and availability. Another commenter gave their story of how one such dev didn&#x27;t have support triage setup when they took a trip, and so the customer wasn&#x27;t able to get in contact. Thats the stuff I&#x27;m talking about.<p>In reality theres no reason to only have that redundancy during specific time periods (since you want to ensure they know what they are doing already at the point they are actually needed). So my suggestion is to walk the walk from the beginning. If this is the US, you should already be doing admin things like payment and ownership under some corporate structure already (LLC, Corp, etc) for numerous reasons. For the day to day stuff, I think it makes sense to bring on assistance on a regular basis. For instance, you can have a support person help out 1 day a week, or a few days a month, or whatever makes sense for your load. The important thing is that they are being involved before absolutely needed so that when they are needed its not something special.
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bufalmost 3 years ago
I&#x27;m the sole developer of www.castingcall.club and www.closingcredits.com. About 1M people use these two products a year and I&#x27;ve ran them for about 7 years.<p>While I have no plans of stopping working on them in the near term, I have listed that in the event of my death, an entrusted tech savvy person will take over these two companies.<p>That said, all my users have no guarantee that I&#x27;ll continue to work on these products, but that&#x27;s true of just about any company. I think as a solo developer I have to earn the trust of users by building in public and being a partial public figure.
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mtmailalmost 3 years ago
Only once did we actively cancel a contract with a solo entrepreneur. It was a payment platform (on top of Stripe). We later learned (via Twitter photos) he also did a coast-to-coast camping van trip for several weeks. I think he was living in the van, too. All fine. But then during a customer complaint we couldn&#x27;t get hold of him for days. Maybe in a national park without cellphone reception? It was too much of risk for us long-term.
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oblibalmost 3 years ago
I&#x27;m a solo founder. My ezInvoice app has been running for over 20 years, and I have users that have been using it almost that long.<p>After the first time when users call for help they know they&#x27;re going to talk to me and that I&#x27;ll go click by click with them to get them up to speed or reproduce the issue they&#x27;re experiencing, and that I&#x27;ll address any issues they run into.<p>Truth is, I very seldom get calls for help, or bug reports, or suggestions for new features. I have a &quot;News&quot; page where I post what I&#x27;m working on, and a &quot;Beta&quot; app they can check out to test new features and check out design changes.<p>I develop on an Mac Mini and mostly use BBEdit, Fetch, and Firefox&#x2F;Brave. Over those 20 years I&#x27;ve had to call BBEdit and Fetch for help a few times and their support has always been top notch. I doubt they have many employees or get many support calls. Their software is mature and does what it&#x27;s supposed to do.<p>I&#x27;ve also tried to get support from Apple, Google, and Microsoft on occasion over the years and it&#x27;s close to impossible to talk to anyone. The one time I talked to someone at Google about an Adwords account they were rude and worthless (that was close to 20 years ago). I don&#x27;t recall ever talking to a person at the others, but I recall feeling lost when searching for help on their websites.<p>I reported an issue to the Opera web browser folks earlier this year. They didn&#x27;t respond at all. They did fix the issue, but never made any announcement about it. That bothered me enough to download Brave and I&#x27;ve been using it since to test my work. I don&#x27;t know that they&#x27;d be any better, but I haven&#x27;t had an issue with their browser to worry about.<p>I have a &quot;one strike and your out&quot; approach to apps and services I use.
ajbalmost 3 years ago
Depends what for, of course. Something that needs 24-hour on call, obviously not - you have to sleep sometime. Realistically though in terms of &#x27;solo&#x27; - exactly 1 employee - I won&#x27;t know unless you tell me. I will be able to tell that you are a small company. I won&#x27;t be able to tell that you don&#x27;t have a co-founder. I might guess from linkedin, but not everyone has a linkedin account.<p>What does make me suspicious are companies which don&#x27;t identify themselves - no identifiable person or address.<p>Otherwise it depends on what you are asking me to rely on you to do, and what are my options if you fail.
z9znzalmost 3 years ago
Generally speaking, some big companies are less reliable providers of software than individuals.<p>Google&#x27;s long list of killed projects is a good example, but any large (especially publicly traded company) may kill a service if they decide the economics don&#x27;t look good.<p>You see this particularly when a large company grows by acquiring smaller companies, resulting in a stock price boost; but then a few quarters later there&#x27;s a need to offset greater business failures by cutting costs, so some divisions or projects get axed.<p>I would probably trust in this order:<p>1. small focused profitable company<p>2. large private profitable company<p>3. solo operator<p>4. large publicly traded company
codingdavealmost 3 years ago
The question in the title would get a different answer than the question in your post.<p>Do I trust solo entrepreneurs? Yes.<p>Would I use their software within my organization? No. Or at least, not for anything critical. Not because I do not trust the person, but because life is crazy and that product&#x27;s bus factor is too high.
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dustedalmost 3 years ago
I&#x27;ve been a solo developer, and people have trusted me. However, I have always worked under an alternative type of contract: If I deliver, this is the fixed price. If I don&#x27;t it&#x27;s free.<p>That way, the customer risks only the setback in time for the solution, they know what the cost is up front.<p>I set the cost comfortably high, my hourly rate on average on those projects were more than 20x what I am earning at my current position.<p>My customers were all happy, and probably still got off cheaper than if they&#x27;d hired a big pro consultancy firm.
thargor90almost 3 years ago
I consider myself to be a solo developer&#x2F;entrepreneur.<p>Some tips to look like a small business (which is fine for most clients) instead of solo developer: * Get incorporated * Get &quot;advisors&quot; or &quot;partners&quot; that you can list, but do not actually do any work * Get freelancers that you can list, but only hire when required * Hire 1-2 part time students and let them answer calls or and do accounting&#x2F;busy work<p>Last but not least, just have a great product and customers will work around their due diligence processes ;-)
tzahifadidaalmost 3 years ago
It is about perception. There are unicorns that started as solo. But, eventually they grew out of it. Weird though, there are so many shops out there run by solo people. They cook our food, they make critical stuff for us, but we don&#x27;t scruitanize it. We let them into our homes :)<p>So, this is just optics. Land and expand, for example, is a way to force their arm. If you are already there then they can cry about it or buy the enterprise plan :)
xtiansimonalmost 3 years ago
IMHO a solo dev is like a privately owned business, like a baker. You’re going to make choices which effect the product. Cost cutting will reflect your values. So I expect idiosyncratic policies to be in effect. Some you never encounter, because they don’t effect the product. Some you learn of later and decide as a consumer if it’s a deal breaker. Either way social pressure is on the business owner to serve customers and play fair. Failing these, you will lose customers and rightfully so.<p>Now here’s my thing about software. That baker, when you provide your PII and financial data to them they’re using third party service. They’re not _in_ the data, unless they want to be.<p>Again, this is my opinion. I feel that when you’re _in_ the data—making decisions about data flow, management, PII— there is a moral and ethical danger a solo-developer can make bad decisions about a customer’s data.<p>That might be shocking idea, but just think about a savings and loan run by one person. You could get George Bailey, or Knuckles the Loan Shark.
huhtenbergalmost 3 years ago
Depends on the software, naturally.<p>If it&#x27;s a self-contained desktop software, it&#x27;s one thing.<p>If it&#x27;s a 24&#x2F;7 online service, it&#x27;s another.<p>If the online component is optional or not critical, it&#x27;s the third case.
XCSmealmost 3 years ago
I have been, for about 10 years, the solo developer of <a href="https:&#x2F;&#x2F;www.uxwizz.com" rel="nofollow">https:&#x2F;&#x2F;www.uxwizz.com</a> and there are both individuals and companies that trust projects built or ran by a single person.<p>I think what makes it easier in my case is that the product is self-hosted, so the clients don&#x27;t have to rely on me to keep things running, plus they always have access to their data and product, even if I disappear.<p>Furthermore, I make sure to only release builds&#x2F;publish updates that are not broken and that I am available in the days following a big release.<p>That being said, there have been many cases where companies (usually on the bigger side) decided not to work together because of my small company size and associated risks (but this mostly happened when discussing special uses-cases or partnerships, not when simply wanting to purchase and use the product as is).
yakubinalmost 3 years ago
I&#x27;m using at least two products made by solo entrepeneurs: MailMate and Pinboard. Both are awesome. If anything, it&#x27;s been my impression that the bigger the corp, the worse software they make (in an asymptotic progression, so I&#x27;m not saying that 5 people will do worse than 1).
masukomialmost 3 years ago
&gt; Would knowing if the creator of a product is like me or fully fledged organisation affect your likelihood of using any software they create?<p>I use good software, that isn&#x27;t written by bigots and doesn&#x27;t support bigotry.<p>I prefer good software from solo or small indie team developers because they tend to not only respond to feedback, but actually incorporate that feedback. I prefer it even more if their income is centered around their software because then making the app awesome and listening to users is core to them having food on the table and a roof on their heads, and that benefits me, the user, a lot.<p>separately: your Ask HN question title is a _radically_ different question than the one in the body of your post. I trust solo developers exactly as much as i trust any other individual i don&#x27;t know.
gwbas1calmost 3 years ago
It depends on your motivations:<p>If you have a laundry list of features and grand plans to do more, I&#x27;d avoid you like the plague. Reliable software is time consuming, and piling on more and more features tends to break corner cases.<p>If your software is extremely simple, with a few well-defined use cases, <i>and it&#x27;s clear that you only spend 1&#x2F;3rd of your time actually programming,</i> I&#x27;d probably consider it. (And in this case, there&#x27;s a good chance you&#x27;ll hire contractors or employees when your company grows.)<p>In the former case, (laundry list of features,) I&#x27;d conclude that you&#x27;re a programmer who doesn&#x27;t want a boss, and quality will probably suffer. In the latter case, I&#x27;d conclude that you&#x27;re a businessman who happens to be selling software.
ecmascriptalmost 3 years ago
Even if 90% would say no, there is at least 10% that would say yes and that would result in a lot of people.<p>The reality is probably that most people don&#x27;t think about if the product they&#x27;re using is made by a solo dev or not. They only care if it solves their problem in an easy and nice way.
yawnxyzalmost 3 years ago
considering even &quot;real&quot; companies drop the ball (and entire product features and customers) willy nilly (e.g. Twitter API, Brex ...) I don&#x27;t really trust anyone — always have a backup plan if a service goes away.<p>Same thing with clients if you&#x27;re a contractor — don&#x27;t rely on that client to pay 60%+ of your income — you&#x27;ll be in for a world of hurt if something happens with that relationship.
quickthrower2almost 3 years ago
It depends on the nature of the dependency being taken.<p>(Startups are roughly in the same bucket. As is Google X where X is less than 5 yo)<p>If you are a pingdom clone then sure! I will easily be able to move to another pingdom clone.<p>If you send my emails, I can move too bit with a bit more pain and maybe some spam reputation issues.<p>If you organise all my teams work that is more of a headache to move off of.<p>If you provide a very specific breeof cloud platform, like a Firebase clone, and I am coded up to the eyeballs with a tight coupling to your api, I would be way more wary. If you go down so do I for quite some time.<p>But if your cloud is just a faster PostgreSQL then maybe that is not so bad.
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p0ncealmost 3 years ago
My products have no copy protection so that you can use them &#x2F; backup in the event I die. Besides that, the bias against &quot;small&quot; is so strong, that the end users just don&#x27;t need to know how small the actual team is. Customers will, again and again, judge things differently depending on branding, and bigger brands tend to win out. Trust is also earned by being dependable, long-lived and focus on quality, and that&#x27;s what &quot;we&quot; do. Saying you&#x27;re solo can easily be an excuse for not competing.
srmarmalmost 3 years ago
1) Assuming this is a SaaS or other software&#x2F;web based offering I probably don&#x27;t need to know if you&#x27;re a solo entrepreneur or a multinational. So long as your website is professional you can easily appear to be at either end of the scale (and it&#x27;s funny that you do often get solo&#x27;s acting as big corp while big corp wants to appear botique). The point is you can brand your offering in a way that doesn&#x27;t scream solo developer.<p>2) If what your offering is something that involves sensitive data, financial stuff or something I need to sell on to another company I&#x27;d probably be more inclined to go for a more corporate setup so if things go bad it&#x27;s not going to reflect so badly on me.<p>3) I try to avoid getting locked in to anything so regardless of whether your solo or a corp I&#x27;d want to be confident that I&#x27;m able to continue if you&#x2F;the corp drops dead.<p>4) As someone who has generally been a solo developer (although freelance rather than managing to get my own &#x27;product&#x27; out there) I&#x27;ve seen first hand the +&#x2F;- of this. On one hand my clients appreciate that they can pick up the phone or send an email and speak to me who has inside out knowledge of what they&#x27;re talking about, I&#x27;ll work my arse off because I&#x27;ve got a lot to lose. However that might be impacted by me having a bad day, a holiday, being sick, a new shiny project or just a general lack of motivation.
KronisLValmost 3 years ago
If the source code and&#x2F;or precompiled binaries that aren&#x27;t dependent on an external set of services (or even an OCI image) isn&#x27;t available, then one has to assume that said software can become inaccessible at any given moment and remain that way.<p>Sometimes, even if the authors stop development on a project like that but have provided said ways of actually self-hosting it, it can still be used even despite the technology being dead for a while, until a migration path to something else can be found.<p>Corporations are likely to retire projects eventually, release new major breaking changes and deprecate old API versions, or get acquired and have degraded service after a decade or so. Individual developers are likely to have limited resources to allot to the project and limited capacity to maintain packages long term, with a few exceptions, as well as life circumstances or priorities shifting can have a way larger impact on the future of the project.<p>Thus, using any non-open-source package carries longevity risks, using any SaaS solution that cannot be self-hosted presents even larger risks. Many people don&#x27;t care though and will still gladly use either. Something along the lines of: &quot;Why care about where this will be in 10 years if I&#x27;ll be at a different company in a year, but want to solve this problem now?&quot;
nocommandlinealmost 3 years ago
Yes, but it depends on the software.<p>From a builder&#x27;s POV, I also thought about this whenever I had ideas. Thoughts like - if I build this alone, will my customers be stuck or drastically affected if something happens to me? What will be the impact to my customers if I&#x27;m unreachable for a day or more (sick, traveling, etc).<p>For me, if it&#x27;s a utility tool or software where my data is on my system, then I&#x27;m more likely going to be okay if it was built by a solo developer (this is how I green-lit my current project - <a href="https:&#x2F;&#x2F;nocommandline.com" rel="nofollow">https:&#x2F;&#x2F;nocommandline.com</a>).<p>But if it&#x27;s something where my data is on the cloud and&#x2F;or the software is a key part of my workflow, then I would do some further analysis if I know it&#x27;s a solo developer e.g. can I easily backup&#x2F;extract my data, are there alternatives that I can easily move to, do I need to be able to reach support within a very short window (e.g. 6 hours). To be clear, this automatically doesn&#x27;t mean I won&#x27;t buy the software but the analysis will help me reach the decision. I have previously launched an idea that fell into this category but I provided the ability for users to export their data in JSON format from day 1 and I knew there were alternatives that users could move to with very little down-time
benreesmanalmost 3 years ago
Developing something of value, even if it’s only a convincing prototype is relatively cheap these days.<p>I think that if there’s some traction on the market fit, a solo developer can build out enough of a value proposition to attract colleagues and investors to the point that institutional credibility kicks in.<p>Would I bet my Fortune 500 company on a product that goes down if someone gets COVID? No.<p>Would I be both personally interested and floating it past reputable angels if one person could live-demo something new?<p>Bet your ass.
talolardalmost 3 years ago
I built LightTag and eventually sold it. In my experience , at lower price points (&lt;100 month) it’s a none issue. If you can build a self serve funnel, get people in it and convert them no one will care if your 1 person or 100.<p>Once you go up in price point it becomes a bigger issue, I had many deals die when they realized I was a 1 man show.<p>That shouldn’t stop you. If you close a 50k recurring deal once a year, that still adds up to a great income.
lumostalmost 3 years ago
As a potential buyer, I would be concerned that a solo entrepreneur would get bored&#x2F;leave&#x2F;discontinue the service. This would typically lead me to prefer one-off purchases vs. ongoing SaaS offerings. This equation would change if my requirement is pretty ad-hoc to begin with, and I don&#x27;t expect to require an ongoing service.
whizzteralmost 3 years ago
&quot;It depends&quot;, there&#x27;s both optics and trust.<p>A single person is always a liability due to the &quot;hit-by-a-bus&quot; factor.<p>The optics solution: Don&#x27;t look like a single person, hide behind an LLC (in some countries you can look up the financials though so having money in it from consulting,etc is prob a good idea so it doesn&#x27;t look vulnerable)<p>A trust solution: You could mitigate it by having an open-sourcing pledge and&#x2F;or other organizations that you list as support providers.<p>This could be done in cooperation with other solo-developers that isn&#x27;t competitors, list each others companies as support providers and give cursory introductions to them so they could take over or help customers in case of emergencies. This could also give a side-benefit of having a clear option to scale if one of you grow successful so onboarding would be quick. (Also in terms of marketing it&#x27;d give the perception of a bigger product if there are support providers there already)
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dismantlethesunalmost 3 years ago
If it’s a one time sale then it doesn’t matter the size of the company selling. If it’s a SaaS but for a commodity service then it similarly doesn’t matter who is selling it, since there are other partners to work with if the one man shop goes out of business.<p>It’s only in the case of enterprise software or niche products that I wouldn’t trust a one man shop.
nickdothuttonalmost 3 years ago
In my time as a Product Manager for both tiny startups and giant corporations, (and indeed one little startup that became a giant) I’ve killed maybe 15 products and launched 6. During those days I was always amazed how few customers bothered to enquire where the particular product was in the product’s lifecycle.
ChrisMarshallNYalmost 3 years ago
In my case, the answer is &quot;It depends.&quot;<p>A lot of it depends upon <i>who</i> the &quot;solo entrepreneur&quot; is.<p>For example, there&#x27;s a certain foulmouthed Finnish engineer, that has had a couple of &quot;out of the ballpark&quot; hits, that, when he first developed them, were pretty much &quot;solo.&quot;
zrailalmost 3 years ago
This is a topic that I&#x27;ve thought a ton about, from the perspective of being an entrepreneur. I have a full time job right now but even for side projects or any product that I may choose to sell in the future, I&#x27;ve decided that it&#x27;s not going to have a service at it&#x27;s core. If it has a service component it can&#x27;t be in the critical path for the software to work. I.e. I might host a gem server or something for paying customers but not an API server.<p>I just can&#x27;t square my own working style, my need to do things outside of work, and my desire for ownership of the things I work on with the idea that I need to be on-call forever for a thing. It&#x27;s just too much stress.
dahartalmost 3 years ago
Totally depends, but if I’m acquiring or recommending software for my large corp employer, then likely yes solo dev could be a red flag. The primary issue is probably support bandwidth.<p>If I’m trying things out at home, likely not. I already have lots of games and utilities that are solo dev work. A lot of us use OSS from GitHub done by solo devs.<p>Also depends on the software. Anything financial or security or cloud based isn’t a good idea to rely on one person. It matters how much I would rely on the software, how much risk there is, how much it would hurt to lose, and how much it cost. Games or paint programs or handy utilities, things like that I might be sad but not damaged if the solo dev software were to go away.
ajotalmost 3 years ago
I (and probably most of us) use them everyday! Things like NTPd or OpenSSL have, for years, been developed by a single guy, as far as i can recall.<p>Maybe you can use this as part of your pitch, &quot;you already trust lots of solo devs for your software needs&quot;.
Brajeshwaralmost 3 years ago
Personally, I do but I believe a solo entrepreneur will have to work harder. Check out <a href="https:&#x2F;&#x2F;sindresorhus.com" rel="nofollow">https:&#x2F;&#x2F;sindresorhus.com</a> for instance. He makes simple and beautiful apps.
nowherebeenalmost 3 years ago
I don’t know how many cofounders there are for most startups. Unless if I am interested, I wouldn’t even care to be honest. As long as your product helps me do something, why wouldn’t I trust you?
dazhbogalmost 3 years ago
It&#x27;s a matter of risk. No sane company would go for a single point of failure (if they knew about it).<p>So with that said, just don&#x27;t actively advertise that you&#x27;re solo, and fake it until you make it.
ergonaughtalmost 3 years ago
If I gave it any thought at all, it would come down more to the type of software and your apparent business model.<p>People making software, unless it&#x27;s FOSS, that I can still use satisfactorily after you die, give up, go insane (I mean &quot;enhance the user experience&quot;), or get acquired by profit extractors who don&#x27;t care, are in an extreme minority these days, so there&#x27;s almost no reason to rely upon or trust &quot;you&quot; regardless. A solopreneur isn&#x27;t necessarily riskier, and might even be less risky.
gnicholasalmost 3 years ago
This is definitely a question I get, both because people are worried I might go out of business (less of a concern now that my company is more well-known), and because they&#x27;re worried I might get acquired (more of a concern as the company&#x27;s profile is growing).<p>It&#x27;s possible to use the latter concern in your favor — let people prepay for longer periods for guaranteed access, if they&#x27;re they&#x27;re worried about this. It&#x27;s a good sign!
rob_calmost 3 years ago
This is like asking do I trust a loan shark. Yes some are probably just in it for a 10% return and will be on their way and some want your first born to work for them.<p>As with borrowing any money or taking any investment. Do some research about the investor and if in doubt try to reach out to an independent expert for an opinion on an offer in principle. If they&#x27;re offended you do this you probably don&#x27;t want to risk working with them.
scarface74almost 3 years ago
I was the dev lead for a medium size company where we depended on a software platform by a solo dev. We made up 60%+ of his revenue. We insisted as part of the contract that he put his code in escrow and that we had the right to a copy of the code under certain conditions.<p>But no, I wouldn’t as a person who hypothetically made buying decisions. It’s the “IBM problem” that non dominant companies face. “No one ever got fired for buying IBM”.
adrianthedevalmost 3 years ago
As a solo developer I get asked a lot on sales calls &quot;How many paying customers do you have?&quot;&#x2F;&quot;Are there paying customers?&quot; and other similar questions to evaluate the size of my business.<p>I guess it&#x27;s fine. It&#x27;s natural to know the partner you&#x27;re about to take on has the incentive to continue developing their business and still have an &quot;alive&quot; product in the future.
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zmxzalmost 3 years ago
If I can carry on with my business and use your software in the event in which you cease to exist, then yes.<p>Cease to exist = any event that deletes you from the equation from bankrupcy to the worst case scenario - death.<p>If you&#x27;re the bus factor of 1, then I would never use your software (speaking from organisation POV).<p>If there&#x27;s a contingency in place, and your software solves the problem I have (speaking from organisation POV), then yes.
ramimacalmost 3 years ago
I&#x27;ve enjoyed patio11&#x27;s thoughts on this:<p><a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=21908638" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=21908638</a> and <a href="https:&#x2F;&#x2F;twitter.com&#x2F;patio11&#x2F;status&#x2F;1211406333653798913" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;patio11&#x2F;status&#x2F;1211406333653798913</a>
BeFlatXIIIalmost 3 years ago
For that matter, how many solo devs pretend to be a corporation to be perceived as less risky than the solo show they truly are?
rikkipittalmost 3 years ago
I’m in a similar boat with two email-based SaaS products. People often ask, “what if?”.<p>I’ve considered writing up a worst case scenario plan or migration document to help with initial concerns that these apps will just go away.<p>Are there any funds out there that offer their name as a form of backing to give customers increased confidence? I think a big name would help, not just the money itself.<p>Thoughts?
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anthony88almost 3 years ago
Note that one of the main start-up failure reason is cofounder conflict: <a href="https:&#x2F;&#x2F;static.googleusercontent.com&#x2F;media&#x2F;startup.google.com&#x2F;en&#x2F;&#x2F;static&#x2F;pdf&#x2F;the-effective-founders-project.pdf" rel="nofollow">https:&#x2F;&#x2F;static.googleusercontent.com&#x2F;media&#x2F;startup.google.co...</a>
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barrystevealmost 3 years ago
Solo devs are great for independent direct to customer apps. The kind of apps that should be a feature of the parent software or OS, or require an idealistic principle held in place to make it appealing for the audience.<p>Once you factor in &quot;survival of the tribe&quot; or ultra-massive corps, the benefits of solo development can be overridden.
nunezalmost 3 years ago
As a person who prefers working solo as well, my only concerns would be:<p>- their inability (or reluctance) in pivoting once they scale up (i.e. becoming an actual dictator instead of a benevolent one), and<p>- their likelihood of prioritizing engineering over sales. I love building shit, but selling is key and selling is a completely separate beast
grumpymousealmost 3 years ago
As well as the risk of relying on a business that fails, what happens if the business you&#x27;re relying on succeeds?<p>It feels like a lot of startups people discuss here are really just set up to give an &#x27;exit&#x27; to investors through selling to a bigger company (at which point the product probably dies).
tmalyalmost 3 years ago
If it’s open source, I tend to have a little more trust with solo entrepreneurs. I can see all the details of what they are selling.<p>If it is not, then I look for things like reputation, reviews, testimonials. A good product alone will not always get a sale. The person has to trust you and your company.
probolskyalmost 3 years ago
I use a platform that amazing and 10% the cost of competitors. But run by one dude. I’ve even asked him about the hit-by-a-bus scenario. He didn’t have a good answer. My concern is always there.<p>I’ve even discussed buying him out because it’s such a worry.
anonualmost 3 years ago
Asking about trusting a solo entrepreneur or solo developer is not the right question. These points are irrelevant.<p>What you need to show prospective clients is that your business is viable if you&#x27;re not around: there&#x27;s continuity and support.
antisthenesalmost 3 years ago
I just want to point out as the other side (a business considering a purchase) that being someone&#x27;s customer is not at all equivalent to trusting them for partnership.<p>Especially if the value of the deal is, say, $50&#x2F;month (so 2nd lowest tier)
psycalmost 3 years ago
Probably slightly less, I can&#x27;t deny. But whether I trust someone will for the most part not have anything to do with whether they have a cofounder. However, I am not a VC or other investor. That&#x27;s a different calculus.
davidwalmost 3 years ago
I think it depends on who you&#x27;re selling to.<p>If you&#x27;re selling to big companies that consider what you do some kind of critical component, they might care.<p>If you&#x27;re selling to end users or other businesses, they likely don&#x27;t care at all.
jcadamalmost 3 years ago
I&#x27;ve tried a few solo SaaS endeavors that have not gone well. I think one of my biggest problems is self-inflicted scope creep :)<p>Need to find something that I can build that<p>1. Does one thing well<p>2. Can get to an MVP quickly<p>3. People will pay to use
chiscriptalmost 3 years ago
Please don&#x27;t get side-tracked by the content of my question.<p>It was just meant to give a little bit of my perspective and how it might factor into the question overall.
lagrange77almost 3 years ago
It also depends on the execution of the product incl. marketing efforts.<p>I try to extract the level of passion the dev has in his product, because i do trust passionate creators.
rozenmdalmost 3 years ago
As a solo founder myself, yes.<p>If you ask for a feature, they tend to actually go out of their way to help, instead of having it rot on the backlog for a decade.
daniel-cussenalmost 3 years ago
I am a solo founder. Swinging for the fences.<p>Well, like Scarface put it best, I don&#x27;t trust him but what did he say?<p>&quot;I trust me.&quot;
ushakovalmost 3 years ago
don’t be afraid i should say<p>focus on the product first and foremost<p>the key of attracting big companies really lies in your sales talent
timwaaghalmost 3 years ago
Well most software I buy are games and I usually don&#x27;t like games produced by solo indy devs
throwaway1777almost 3 years ago
Short answer no. I would only use this type of project for my own side projects.
ixtlialmost 3 years ago
No. For the same reason I don’t trust VC backed startups that are scaling.
timwaaghalmost 3 years ago
Personally I don&#x27;t trust entrepreneurs whether solo or otherwise. They&#x27;re solely motivated by greed. At least when it&#x27;s an organisation you will not have to deal with them directly but with their underlings who might be less ambitious.
tonyfaderalmost 3 years ago
well, yes, i trust myself. It&#x27;s not like anyone else has been using technology expertise to pay these bills for the last 20 years...
carvkingalmost 3 years ago
Have a &quot;open source upon death&quot; clause ?
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KingOfCodersalmost 3 years ago
I trust myself as a solo entrepreneur :-)
LeifCarrotsonalmost 3 years ago
For me, it depends on the type of problem I&#x27;m trying to solve. Specifically, I ask <i>is it hard work or a difficult problem?</i> (see also [1], [2], and HN commentary at [3] from a short time ago).<p>Hard work is something that a big corp can solve by throwing bodies at the problem. A proprietary data format or protocol but with an available, thorough specification (eg. a giant PDF from an international standard, an industrial protocol, and associated XML schema with a bunch of separate devices to talk to by just reading through thousands of pages of PDFs...). Another example of hard work is handling a high volume of support requests, just communicating to individual users might involve more hours in a single day than are available to a single user, and it might require supporting 3 shifts or 7 days a week, which a solo dev just can&#x27;t do. These are tasks that a solo dev is likely to burn out on and which I would not entrust them with.<p>On the other hand, a difficult problem is something that can be solved by a single contributor, but which often cannot be solved by throwing bodies at it. The output may be something as tiny as a few hundred lines of code that realize a single critical insight. That insight might synthesize a lot of complicated and inaccessible concepts available only to someone who is an expert in multiple fields and who has experience gained over many consecutive years of work in a single field. A company that can put 20 people with 1 year experience and 4 year degrees on the problem may not ever come to that synthesis. For example, I&#x27;ve had the opportunity to work on some complicated coordinate systems and GD&amp;T mathematics for multi-axis CNC equipment; just communicating the requirements to even highly competent engineers unfamiliar with the problem is difficult, much less actually implementing the mathematics and software required to accomplish the task.<p>Big organizations often make progress by, as the author of the linked post describes, following &quot;Effective strategies [that] often consist of converting difficult problems into something that can be solved through hard work.&quot; But sometimes this analogy just doesn&#x27;t exist. And often, the conversion process introduces leaky abstractions and waste. Really good big organizations realize this, and will farm out these tasks to solo contractors&#x2F;entrepeneurs, work with research institutions, or (less popular lately) build internal &#x27;think tanks&#x27; and R&amp;D departments that can make progress on difficult problems, which the rest of the company can scale out with hard work.<p>Conversely, solo entrepeneurs need to understand when and how to transition from working on difficult problems to scaling out and delegating hard work. I&#x27;m currently waiting on a support request with a guy who is really, really smart, and really productive, but as his company scaled out from building one really innovative machine that solved a difficult problem, to building and supporting 20 of them at locations throughout the state, to now when they have lots of sales engineers, a manufacturing department, some traveling technicians, and some 600 units at locations all over the world... he never managed to transition out of his keystone roll at the top of the software department. He&#x27;s got an ever-growing backlog of engineering change orders that all fall back on him, and while highly successful and valued, he&#x27;s really unhappy because he&#x27;s just completely swamped.<p>My advice is to carefully select what your product is and does. Is it something for which people would want to call in an expert? You&#x27;ll be fine. Is it something for which they&#x27;d want frequent changes, extended hours of support, many years of operation, and that can be done by anyone with a modicum of competency? I&#x27;d rather find a bigger, more reliable company.<p>[1] <a href="https:&#x2F;&#x2F;drmaciver.substack.com&#x2F;p&#x2F;difficult-problems-and-hard-weeks?s=r" rel="nofollow">https:&#x2F;&#x2F;drmaciver.substack.com&#x2F;p&#x2F;difficult-problems-and-hard...</a><p>[2] <a href="https:&#x2F;&#x2F;benjamincongdon.me&#x2F;blog&#x2F;2022&#x2F;06&#x2F;22&#x2F;Mental-Model-Difficult-Problems-vs.-Hard-Work&#x2F;" rel="nofollow">https:&#x2F;&#x2F;benjamincongdon.me&#x2F;blog&#x2F;2022&#x2F;06&#x2F;22&#x2F;Mental-Model-Diff...</a><p>[3] <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31845144" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=31845144</a>
yieldcrvalmost 3 years ago
When does it even come up that you are a solo entrepreneur?<p>If you need to communicate with your customers this way just to get any then you need a different line of work.<p>Scrap every business idea you have until it rapidly iterates towards “users stumbling across an automated online service connected an automated payment processor” because thats what we do here<p>If “rapid” and “ideas” dont happen for you, get a job<p>and yeah, spinning up an LLC to shield any public records should be so ingrained in you that you never think about it