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Tell HN: Beware Google Flight's 'Book with Google' Option

3 pointsby yxwvutalmost 3 years ago
I recently booked an international flight through google&#x27;s &#x27;Book With Google&#x27; feature. The flight, though listed as &#x27;Economy&#x27;, was booked as Basic Economy: unable to be changed, unable to reserve seats, limited carry-on, etc (with none of those restrictions listed at the time of booking).<p>Google has structured this system in such a way that they&#x27;ve absolved themselves of all accountability for accurate info and is refusing to assist or reimburse me (my travel plans have changed and I&#x27;m stuck with $3k in tickets I can&#x27;t use). See the fine print here: https:&#x2F;&#x2F;support.google.com&#x2F;travel&#x2F;answer&#x2F;7515668?hl=en&amp;ref_topic=2475360.<p>Never book through this service - always through a carrier or real travel agency&#x2F;service.

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