I don't even want to submit anything to Hacker News, but I don't know where else to post this.<p>Epic Games' customer support is lacking.<p>The Epic Games website allows you to log in with a Nintendo Switch Account. Once logged in you can buy V-Bucks for Fortnite. However, if you buy V-Bucks for Fortnite while logged in using your Nintendo Switch Account they don't actually transfer to your Nintendo Switch Account.<p>Does this make sense?<p>So, I did this for my son 3 times. The first time they didn't show up right away, so I rebooted his Switch and then the V-Bucks showed up. I did it a second time...they didn't show up even after a reboot. I reached out to customer service, and they did transfer them. I figured it was a network issue or something. I did it a 3rd time. The 3rd time the customer service person said they won't transfer them, and they have a policy of only doing that once. What!?<p>Epic Games, please get it together. This policy and website bug make you look ridiculous. Either disallow logins for Nintendo Switch, or fix the transfer issue.