This is why I like hosting providers that totally ignore reports/DMCA. Even if you're not doing anything illegal, it's good to know your server won't get taken down randomly because of a false report.
Has anyone else had issues with Linode before? While this specific situation sucks, I feel like I’ve seen much more headache with AWS/GCP/Azure regarding people getting completely locked out of stuff.
Hey folks, Jim at Linode here – wanted to offer some general information about our abuse practices and policies:<p>When we receive a valid abuse report that resolves to one of our IPs, we open a ticket (and send an email) to let you know. The ticket provides details about the abuse report we received, how to resolve it, and the timeframe in which we need a response before we remove access to the abusive content.<p>Since most abuse reports we process are the result of a system compromise and aren't intentional, we can be flexible. If you need additional time to investigate an abuse report we've sent you, all you need to do is respond to our ticket and ask.<p>If you dispute the validity of a report or believe an abuse reporter is acting in bad faith, that's feedback we listen to – you just need to respond to our ticket.<p>In general, if you're communicating with us and acting in good faith, we'll work with you on these matters.
My friend just got pwned by a malicious itch.io game a few days ago. They didn't reply to my report, but seemed to have taken it down after a couple days.
My personal preference rather than picking X over Y VPS provider is to spread my nodes out across several of them. This would especially be the case if I were running a revenue generating business. Providers have unplanned outages. Support teams of an individual provider can get overwhelmed and take lazy actions like those in this tweet.<p>By having applications and data distributed over multiple providers automation can change DNS when a provider is having <i>issues</i> even if said issues are self inflicted such as a lazy over-reaction to an abuse report. It may not be feasible for a company to have all their data replicated on all providers. This is probably OK. N+1 for hard to replicate data may be sufficient to have a <i>degraded</i> service rather than a <i>full site down critical outage</i>.<p>Another benefit to having multiple providers is letting them know the better they treat you, the more significant weight your automation will give to spinning up nodes there. Make them compete for your money.