I’m building a virtual office software (<a href="https://www.getvocal.app" rel="nofollow">https://www.getvocal.app</a>) with free video and voice chat to differentiate from Zoom’s 45-minute free plan. We’re now investigating user activity reports, but I feel uneasy about it.<p>Both MS Teams and Zoom provide companies data on their employees’ activities.<p><a href="https://learn.microsoft.com/en-us/microsoftteams/teams-analytics-and-reports/user-activity-report#view-the-user-activity-report" rel="nofollow">https://learn.microsoft.com/en-us/microsoftteams/teams-analy...</a><p><a href="https://support.zoom.us/hc/en-us/articles/201363213-Getting-started-with-Zoom-reporting#h_bc217d36-e79e-4e10-bfae-48c2b7b3c97e" rel="nofollow">https://support.zoom.us/hc/en-us/articles/201363213-Getting-...</a><p>These reports go pretty in depth. A company can see how many messages you’ve sent, how long you’ve been in a call, who you’ve been talking to, and more.<p>I’m thinking of, instead of adding user activity reports, differentiating by setting an employee privacy standard. I’m running into a dilemma though. Employees that I talk to want privacy and employers that I talk to are divided over whether there is value in these invasive reports. Some employers want the reports (or some of the execs of some companies), but they also want to minimize the perception of invasive oversight.<p>What do you think I should do? Offer the reports or not? Go all in and offer extremely detailed reports, possibly integrating with time tracking software like Clockify and Toggl? Or go in the opposite direction and target privacy-aware companies and employees?
Maybe unpack this into an ethical and commercial question.<p>Go with your ethics foremost, as it will suck to make money doing something you feel is wrong.<p>If you are happy with tracking ethically, then try to decide if it is worth the effort, and do your customers really benefit from it?