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Ask HN: chatGPT but for a company's knowledge base?

3 pointsby mmlkrxover 2 years ago
We&#x27;re currently looking for a suitable knowledge management tool and after being blown away by chatGPT&#x27;s comprehension of natural language, I&#x27;m wondering if something exists that:<p>- uses a language model to improve discoverability<p>- is GDPR compliant (ideally open-source or self hosted)<p>- does not make stuff up but links to the relevant knowledge base article<p>- supports versioning of articles<p>- simple text based format (like markdown)

3 comments

nutancover 2 years ago
The search piece can be self hosted and can be compliant etc. But the generative piece is a little harder to do. The models are really big if you need good quality output and the best models are closed APIs.<p>In my experiment for our web site, <a href="https:&#x2F;&#x2F;speech-kws.ozonetel.com&#x2F;ozosearch" rel="nofollow">https:&#x2F;&#x2F;speech-kws.ozonetel.com&#x2F;ozosearch</a>, the search piece is self hosted(know more links). But the generated answer is given by OpenAI API.
ibestvinaover 2 years ago
We are currently building something similar at Qluent [1], and are considering expanding into the usecase you described. If you find it interesting, I&#x27;d love to talk about your exact requirements. You can find me at ivan (dot) bestvina (at) qluent (dot) com.<p>[1] <a href="https:&#x2F;&#x2F;qluent.com" rel="nofollow">https:&#x2F;&#x2F;qluent.com</a>
32gbsdover 2 years ago
This has all been done before chatgpt.
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