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Customer returned $800 in books after using them to stage a home for holidays

49 pointsby asicspover 2 years ago

13 comments

femtoover 2 years ago
In a similar vein, a couple of years ago someone tried to return A$10,000 of toilet paper and sanitiser, which they got stuck with when their profiteering venture was shutdown. The vendor refused to process the refund and the case lead to a change in refund policies for most Australian supermarkets.<p><a href="https:&#x2F;&#x2F;www.abc.net.au&#x2F;news&#x2F;2020-04-15&#x2F;supermarket-shopper-tries-to-return-coronavirus-hoardings&#x2F;12149548" rel="nofollow">https:&#x2F;&#x2F;www.abc.net.au&#x2F;news&#x2F;2020-04-15&#x2F;supermarket-shopper-t...</a>
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giarcover 2 years ago
A colleague of mine worked Walmart returns desk back during her high school&#x2F;university days. She said many people would buy all their Christmas decorations early December, then return them early January since Walmart had a very relaxed return policy.
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srvmshrover 2 years ago
From the scant information, it is very likely this was one of the influencer gigs.<p>People doing this should realize there is a very palpable network effect on everyone else not indulging. For the sake of own influencer livelihood, and just because it is within legality - they should not be throwing someone&#x27;s life into a whirlpool for few more likes&#x2F;views&#x2F;clicks.<p>I feel sorry for the bookseller (and glad they&#x27;ve recouped) but imagine the alternative when this charitable act didn&#x27;t happen. In addition to stocking, bookseller often take care of shipping return costs too. More so for rare&#x2F;expensive books. It would have been catastrophic to the business.
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mistersquidover 2 years ago
I looked for details but could not find them in the OP or linked tweet.<p>Given the owner says of the books<p>&gt; They were expensive (some wrapped) art and cook books<p>there is a possibility this $800 sale was for fewer than a dozen items. Maybe even fewer than 5 items.<p>A small number of items doesn’t excuse the unethical behavior of a buyer using a small business’s inventory as stage props, though it does put said behavior in perspective, so to speak.<p>In any case, it’s good empathetic readers purchased enough new books to offset the revenue shortfall.
freitasmover 2 years ago
&quot;This person was an unusual case. They were expensive (some wrapped) art and cook books,&quot;<p>An &quot;exchange only&quot; policy should be in place. And only for unopened items.
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devalerover 2 years ago
This is one of the many reasons I do not miss working for a bookstore. A large percentage (but not the majority) of our customers were either grifters or thieves.
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asicspover 2 years ago
Tweet thread (<a href="https:&#x2F;&#x2F;twitter.com&#x2F;rebecgeo&#x2F;status&#x2F;1612509818505289749" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;rebecgeo&#x2F;status&#x2F;1612509818505289749</a>) went viral and a lot of people pitched in by buying books.
bityardover 2 years ago
One guy I worked with was hired by the company, moved into an apartment near the office, and bought all of his furniture from Costco. I guess they have a very liberal return policy because when he another job and moved to a different state around a year later, he simply returned all of the furniture to Costco.
giancarlostoroover 2 years ago
It&#x27;s really sad they returned all those books instead of donating them. On another note, if you ever need to stuff up a book shelf, at least in my area, every local Goodwill has books for $1 a pop roughly. Hard cover is $3 regardless of what the books actual value is. I&#x27;m sure other stores like Salvation Army and Thrift stores have similar stock for cheap. You&#x27;re better off spending insanely low amounts and just donating the books if you really don&#x27;t want them.<p>I have personally found some gems at Good Will though.
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micromacrofootover 2 years ago
Photographers do this quite often with just about anything you can return, though it seems very rude to do it to a small business.<p>You should see how the film industry used to return rental cars.
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rwmjover 2 years ago
When I was a poor student we would &quot;hire&quot; games consoles by buying them from Argos, returning them for a full refund within the 14 day(?) guarantee period, and then rinse and repeat. I seem to recall that the games themselves were not covered by the returns policy, so we ended up acquiring quite a collection of cartridges.<p>Not something I&#x27;m very proud of.
cafardover 2 years ago
Back in 2002 or 2003 I stopped in at a hardware store in the Washington, DC, suburbs. A sign announced that there were no refunds on &quot;emergency supplies&quot;. I asked, and this meant plastic sheeting and tape, because these were the days when the federal government was warning of possible terrorist attacks.
ErikAugustover 2 years ago
Is providing books, etc. for staging a business opportunity? There is already such services, no?
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