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Tell HN: Backblaze Personal Backup loses data/backups

2 pointsby DreamFlasherover 2 years ago
What I did:<p>1) Select drive with 8TB of data to upload<p>2) Wait 6 months to upload 4 TB<p>3) Stop Backblaze software in order to replace hard disk<p>4) Copy all files from old to new hard disk<p>5) Mount new hard disk under the same drive letter as the old<p>6) Turn Backblaze software back on<p>Result: All uploaded 4TB are gone.<p>Contacted Backblaze support, but their response ranges from unhelpful to scary.<p>Unhelpful: We don&#x27;t have access to the data in your backup (Actually likely bullshit, someone has, because if you do not encrypt your backup the restoring software clearly has your data)<p>Scary: &quot;The C drive will need to be selected along with the rest of your drives to ensure … the data to show up on the view&#x2F;restore page.&quot; (I called BS on that, and they didn&#x27;t deny, but it would be very scary if you need to backup all hard drives if you ever want to restore from a single one.)

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