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Frankfurt rail work damaged fibre, causes global Lufthansa check-in system fault

77 pointsby L_226over 2 years ago

10 comments

ho_schiover 2 years ago
What an irony that the Deutsche Bahn caused an outage of Deutsche Lufthansa. And Deutsche Lufthansa now tries to shift domestic flights to Deutsche Bahn[0] (see also for general advice&#x2F;help). And who got recently a Star Alliance member? Deutsche Bahn. And who has experience with interrupted cut-off fibers[1]? Deutsche Bahn!<p>*Please*<p>All critical system shall be working autonomous. Cache flight&#x2F;passenger data locally at airport for next weeks. Servers are for synchronizing, not for keeping your data away. With a local cache you can keep going for some weeks, adding&#x2F;changing bookings will be harder but you can remain in the air. That is pretty complicated and requires more work but is important. Git or IMAP are examples how it should be.<p>Outages will happen and will keep happening and when the get more seldom, the will become more serious because it will hit inexperienced staff. Especially British Airways is known for issues[2][3].<p>[0] <a href="https:&#x2F;&#x2F;www.lufthansa.com&#x2F;xx&#x2F;en&#x2F;flight-information.html" rel="nofollow">https:&#x2F;&#x2F;www.lufthansa.com&#x2F;xx&#x2F;en&#x2F;flight-information.html</a><p>[1] <a href="https:&#x2F;&#x2F;www.heise.de&#x2F;news&#x2F;Sabotage-bei-der-Bahn-Viele-vertrauliche-Infos-sind-offen-zugaenglich-7307277.html" rel="nofollow">https:&#x2F;&#x2F;www.heise.de&#x2F;news&#x2F;Sabotage-bei-der-Bahn-Viele-vertra...</a><p>[2] <a href="https:&#x2F;&#x2F;thepointsguy.co.uk&#x2F;2017&#x2F;09&#x2F;amadeus-network-issue-causes-delays&#x2F;" rel="nofollow">https:&#x2F;&#x2F;thepointsguy.co.uk&#x2F;2017&#x2F;09&#x2F;amadeus-network-issue-cau...</a><p>[3] <a href="https:&#x2F;&#x2F;www.datacenterdynamics.com&#x2F;en&#x2F;news&#x2F;british-airways-experiences-major-outage-says-it-is-not-a-cyberattack&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.datacenterdynamics.com&#x2F;en&#x2F;news&#x2F;british-airways-e...</a><p>PS: Deutsche Lufthansa is known for reliable transport. Deutsche Bahn is known for unreliable transport.
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midasuniover 2 years ago
“ Lufthansa said construction work on a rail line in Frankfurt was to blame for the massive IT failure,. ”<p>No, Lufthansa not having sufficient resilience was to blame.
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sokolsover 2 years ago
Interesting, most of the Nord-West area of Frankfurt was affected, residential cable internet failed but LTE&#x2F;5G network of Deutsche Telekom didn&#x27;t function as well.<p>edit: related tweet from Deutsche Telekom<p><a href="https:&#x2F;&#x2F;twitter.com&#x2F;deutschetelekom&#x2F;status&#x2F;1625824840924950528" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;deutschetelekom&#x2F;status&#x2F;16258248409249505...</a>
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JCM9over 2 years ago
Everything fails all the time. The fiber cut was not responsible for this. Lufthansa having woefully inadequate resiliency plans in place with their infrastructure is to blame.<p>This is 100% on poor management practices by Lufthansa, but of course they’re going to point the press to that shiny object over there in the form of a fiber cut. The press, as usual, took the bait.
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cactusplant7374over 2 years ago
There was a fiber cut last year near Chicago. It was near a railroad so a bunch of authorizations were required and it took about three days to complete the work. My parents live in a rural area that has fiber but didn&#x27;t have internet because the local ISP didn&#x27;t have any redundancy.<p>We switched from microwave antenna which has its own issues to fiber and my dad is thinking, &quot;Well, you said this would be better.&quot; You can blame the local ISP, but am I wrong to think that it&#x27;s hard for a rural ISP providing fiber to afford redundancy?
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ginkoover 2 years ago
Guess DB isn&#x27;t content with just delaying their own trains these days..
james_pmover 2 years ago
Crazy that an airline that is very used to the need for double- and triple-redundancy in the aircraft it flies fails to have any sort of connectivity backup for it&#x27;s ground systems.
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atonseover 2 years ago
How is this possible? Presumably whichever datacenter it was hosted in, would have multiple fiber lines connecting to it? Or am I just spoiled by the major cloud providers?
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slacover 2 years ago
This is data sovereignty at work.
durnygburover 2 years ago
Why don&#x27;t they communicate over DSL like most German households? Maybe 6Mbps but it&#x27;s a <i>sicher</i> 6Mbps.
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