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Show HN: Assistaan, the AI-Powered Customer Support Tool for Scalable Support

2 pointsby IsraCVabout 2 years ago
Hi Hacker News community,<p>My name is Israel Cauich, co-founder and CEO of Neuraan and I would like to introduce you to Assistaan, a customer support tool designed to help teams provide standardized, fast, and scalable support without the need for investing in additional staff to maintain service response quality.<p>Assistaan leverages AI technology to maximize the attention volume, learning automatically from agent responses and asking agents for the best answer when uncertain or lacking information. This ensures that your customers receive high-quality support, and your team can handle a larger volume of inquiries without sacrificing quality.<p>Unlike other chatbot solutions that require a team to create a knowledge base, define a conversational flow, and create response variants, Assistaan simplifies the process by learning from your existing support interactions, enabling your team to provide efficient, accurate, and personalized responses with minimal effort.<p>To see Assistaan in action, please check out our demo at https:&#x2F;&#x2F;youtu.be&#x2F;Uwb8A4XKTNI . If you&#x27;re interested in signing up for access or providing feedback, please visit our website at https:&#x2F;&#x2F;www.neuraan.com<p>Thank you for your time, and we look forward to hearing from you soon.<p>Israel Cauich Co-founder &amp; CEO

1 comment

thewoprabout 2 years ago
Is there an English version of the website? I just see the spanish version when I go to <a href="https:&#x2F;&#x2F;www.neuraan.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.neuraan.com&#x2F;</a><p>Also, as a former DSist in a service area of ecommerce, one challenge with automated service interactions are not just conversations (with answers) but also <i>actions</i> based on those conversations. Of course, something to iterate into, but it may be a question that comes up when talking to potential clients.