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Linux Easy To Support = Lower Software Prices

68 pointsby BryanLundukeover 13 years ago

9 comments

itsnotvalidover 13 years ago
I think a more justified way is to sell linux only licence on discount, and allow them to be upgraded to universal ones by topping up the cost.<p>Of course if that user operates on Linux, the likelihood of needing support at the first place would have already been lower...
aychedeeover 13 years ago
What a great idea, if I remember correctly Illumination Software is written by a husband and wife team and this seems like a really nice way to shape your customer base without being rude about it.
mmelinover 13 years ago
This is interesting, but I'm worried about the way they're implementing the discount. They explicitly don't sell different versions for different operating systems, instead they show a lower price to browsers that identify themselves as running on Linux. Isn't this basically what Amazon got busted with back in the early days? <a href="http://en.wikipedia.org/wiki/Amazon.com_controversies#Differential_pricing" rel="nofollow">http://en.wikipedia.org/wiki/Amazon.com_controversies#Differ...</a>
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eik3_deover 13 years ago
If you're using Chrome on Mac or Windows, just add<p><pre><code> --user-agent="Linux" </code></pre> as a command line parameter when starting the browser and you get 'You are running Linux. Well done! 25% discount applied!'<p>For Firefox you can use something like <a href="https://addons.mozilla.org/en-US/firefox/addon/user-agent-rg/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/user-agent-rg...</a><p>And don't forget to donate the saved money to a charity of your choice..
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pmr_over 13 years ago
I can relate to this a lot. The amount of support requests we have to handle for our libraries originating from Windows users is staggering and the kind of question is sadly often close to something that was asked before (how to link, how to build) and no amount of documentation and installers seems to prevent it.
saulrhover 13 years ago
I doubt we'll see them, but it would be pretty cool to see some support stats, split up by user OS. Number of support requests per copy, average emails and time taken per request, successful closure rate, most common cause of problems, that kind of thing.
Egregoreover 13 years ago
Can anybody please point me to some real life usage of their software. What is it compiled into, for example if I want to create an iPhone app? Can I create games with it?
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joshbaptisteover 13 years ago
Thank you sir.. watched the screen cast on youtube, and immediately purchased. I have an ongoing Python/Gtk app for work and this simplifies my UI tasks tremendously.
cabirumover 13 years ago
That means they are unable to deliver the same quality across multiple platforms, still want to sell their software to Mac/Windows customers.
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