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How ARPU can lead to a 120% error in Customer Lifetime Value

38 pointsby pospischilover 13 years ago

2 comments

3pt14159over 13 years ago
I've done many, many LTV and CLV reports for companies and I always account for this. Protip: churn also goes down for SaaS apps. Also, you need to account for a discount rate but most of the time people don't want to hear this because it makes their numbers look less shiny. Pretty basic math, all things considered.
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badclientover 13 years ago
Whatever font you guys are using for the body of the post is very difficult to read.