Ask HN: Is anyone using ChatGPT to answer support questions?

3 pointsby soumyadebabout 2 years ago

2 comments

blueridgeabout 2 years ago

Just about every help desk company is working on some kind of GPT integration that's both customer-facing and agent-facing. Intercom comes to mind:<p><a href="https://www.intercom.com/ai-bot" rel="nofollow">https://www.intercom.com/ai-bot</a><p><a href="https://twitter.com/destraynor/status/1635705915595685902" rel="nofollow">https://twitter.com/destraynor/status/1635705915595685902</a>

adyashaktiabout 2 years ago

Sort of. I use GPT-4 through Cody.ai to handle queries against a large knowledge base on my site Gnow.ly