Hi<p>I've just found out about your service and I'm testing it, I'm running a WordPress business and provide support for my theme/plugin.
So it already created couple drafts for me and one of them was almost perfect, one was total miss and the others were good enough so I can edit the drafts and provide correct answer, but it's nice that it's already 'wrapped' in nicely constructed polite answer<p>I've been using using HelpScout since 2014, I'm close to 50k tickets on the platforms, I can only imagine how good it would work if I could feed it all those tickets, instead of that 500+ it imported on the trial.<p>This is amazing and scary at the same time. Anyway I guess you don't have that many users yet but feel to hit me up if you want to discuss it privately. Great work!
I made this service to solve my own customer support problem.
GPT-4 generates draft replies using previous responses as a knowledge base.
I've been using it for a few months and most replies don't need editing.
Thoughts?