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Western Digital cloud services down for 4 days

368 pointsby cloudkingabout 2 years ago

17 comments

MrFoofabout 2 years ago
The reality is WD My Cloud was breached yet again: <a href="https:&#x2F;&#x2F;www.pcworld.com&#x2F;article&#x2F;1681254&#x2F;western-digitals-my-cloud-goes-down-after-hack.html" rel="nofollow">https:&#x2F;&#x2F;www.pcworld.com&#x2F;article&#x2F;1681254&#x2F;western-digitals-my-...</a>
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dolmenabout 2 years ago
Terms of use:<p>YOU EXPRESSLY ACKNOWLEDGE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. ALL PARTS OFTHE SERVICES ARE PROVIDED BY WESTERN DIGITALON AN “AS IS,” “WITHALL FAULTS,” AND “AS AVAILABLE” BASIS ONLY, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WESTERNDIGITAL HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS,WARRANTIES, AND CONDITIONS WITH RESPECT TO THE SERVICES (INCLUDING THE USE, PERFORMANCE, AND SUPPORT THEREOF), WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE,INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, TITLE, AND NON-INFRINGEMENT.WESTERN DIGITAL DOES NOT MAKE ANY ASSURANCES WITH REGARD TO THE ACCURACY OF THE RESULTS OR OUTPUT THAT DERIVES FROM THE SERVICES.<p>Source: <a href="https:&#x2F;&#x2F;www.westerndigital.com&#x2F;legal&#x2F;terms-of-use" rel="nofollow">https:&#x2F;&#x2F;www.westerndigital.com&#x2F;legal&#x2F;terms-of-use</a>
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hoofheartedabout 2 years ago
Way back in 2012 when I started my last startup, I had setup some quick and easy redundant WD NAS drives lol.<p>I couldn’t ever keep them in sync, the remote piece never worked, and one of the drives died within the first few months lol..<p>They ended up in the garbage, with a bunch of drill holes through the drives.<p>I quickly throw together a Freenas server with 4 redundant disks, and we never lost data for over a decade after that switch. Freenas scaled with us as we grew, and 4 drives grew into over 32 drives spread over a couple Dell poweredge clusters. When COVID hit and everyone went into lockdown, Freenas saved the day for us once again. I had already setup our storage servers behind a VPN, and when everyone quit coming into the office, they already had all their files synced up to their laptop from Freenas :)
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saidinesh5about 2 years ago
The crazy thing is their MyCloud line up used to support local only operation until an OS upgrade disabled it apparently.<p>Just their MyCloud hard drive + syncthing has been my ideal backup solution for all my devices for about 5 years now. Any document I save on any of my device instantly gets replicated onto all my devices. Any picture&#x2F;video i take on my phone gets backed up to my NAS automatically. I used to host a browser based file manager and had dynamic dns pointing to that NAS for the rare use case where i wanted to share a file with someone via a link.<p>Such a shame I&#x27;ll have to re do all this set up if&#x2F;when i need to move away from that drive...
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NKosmatosabout 2 years ago
Another typical corporate status page that has no real information and it’s of no value. Why do companies still have these silly pages that don’t actually provide any helpful information to their users&#x2F;customers? They also don’t offer info or real support over at their forum as well, same corporate silence <a href="https:&#x2F;&#x2F;community.wd.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;community.wd.com&#x2F;</a>
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quaintdevabout 2 years ago
Another reason to self host <a href="https:&#x2F;&#x2F;rohanrd.xyz&#x2F;posts&#x2F;why-start-self-hosting&#x2F;" rel="nofollow">https:&#x2F;&#x2F;rohanrd.xyz&#x2F;posts&#x2F;why-start-self-hosting&#x2F;</a>
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jsnkabout 2 years ago
&quot;Western Digital is cutting 251 workers in California&quot;<p><a href="https:&#x2F;&#x2F;www.bizjournals.com&#x2F;sanjose&#x2F;news&#x2F;2022&#x2F;11&#x2F;22&#x2F;western-digital-latest-valley-company-with-layoffs.html" rel="nofollow">https:&#x2F;&#x2F;www.bizjournals.com&#x2F;sanjose&#x2F;news&#x2F;2022&#x2F;11&#x2F;22&#x2F;western-...</a><p>A possible contributing cause
greatgibabout 2 years ago
People should really be clueless or out of their mind to trust this kind of company with their data on the cloud.<p>Company like that have no idea how to do serious storage, for them it is just a checkbox on a &quot;recurring revenue increase&quot; OKR objective.
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bastard_opabout 2 years ago
So much for trusting the cloud, WD is just another dysfunctional company that can&#x27;t manage security.
ksecabout 2 years ago
Now that Apple made Cloud Storage encryption a thing. They should remake the Time Machine and allow user to backup their iOS and Mac on Time Machine, while upselling you iCloud as Off Site Backup.
nickdothuttonabout 2 years ago
Surely this will be the end for their cloud storage business. Who would use if after being down for 1 week and zero information provided through their official channels.
eobabout 2 years ago
I lost a decade of family photos using a Western Digital RAID-in-a-box setup (WD MyCloud or something)<p>Both hard disks fried at the same time.
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turnsoutabout 2 years ago
If you&#x27;re on this orange website, give yourself the gift of building a TrueNAS (nee FreeNAS) setup. I cobbled one together in 2014 and it&#x27;s still running nonstop. I&#x27;ve replaced two drives with absolutely zero drama, and it took about 20 minutes each time.
jimt1234about 2 years ago
Around 10 years ago, when cloud storage services got going, I copied all my stuff to Google Drive, thinking this was gonna solve all my problems. Well, 10 years later, in 2023, I&#x27;ve finally finished copying all my stuff back down to my laptop and storing anything important on 3 different 256-GB removable USB drives. I keep some stuff in Google Drive, mostly throw-away stuff, like goofy pictures I wanna share. But anything important is local now. I just got tired of weird policy changes, sometimes data would go missing, only to magically reappear a few days later, and I just lost trust in all cloud storage services. And this incident with WD is a great example of that.
0xyabout 2 years ago
Who buys this garbage? I swore off WD and refunded several drives after their SMR scam. I wouldn&#x27;t touch any of their online services.
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guiambrosabout 2 years ago
Posted earlier this week [1], but didn&#x27;t get much traction. TL;DR: yes, they were breached.<p>[1] <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=35449006" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=35449006</a>
jonplackettabout 2 years ago
Western digital is the brand of drive I wanted one up from back when I was building a 386sx. Funny that anyone wants to buy cloud services from them 30 years later.
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