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Tell HN: Heroku crashes for new deploys

21 pointsby danielskoglyalmost 2 years ago
Update: The fault seems to be limited to new deploys, and according to ntomas the problem lies with Heroku Router<p>We just did a routine deploy on Heroku, and _every single request_ began failing. Checking logs it says &quot;code=H10 desc=&quot;App crashed&quot;&quot; without anything else.<p>Looking around elsewhere, I see other apps are failing with the exact same error (eg. https:&#x2F;&#x2F;isdown.app&#x2F;integrations&#x2F;heroku?c=1685469931)<p>Seems there was scheduled maintenance on some logging system, and there&#x27;s some homepage &#x2F; sign-up page service being done too (https:&#x2F;&#x2F;status.heroku.com&#x2F;).

9 comments

danielskoglyalmost 2 years ago
Sites I&#x27;ve found being down with the exact same error. No clue what&#x27;s going on here:<p><pre><code> 1. Ours - https:&#x2F;&#x2F;instorier.com 2. IsDown - https:&#x2F;&#x2F;isdown.app 3. LexGo - https:&#x2F;&#x2F;www.lexgo.be 4. Zen Factuur - https:&#x2F;&#x2F;zenfactuur.be&#x2F; 5. Dandelion events - http:&#x2F;&#x2F;dandelion.events&#x2F; </code></pre> Multiple other people on Twitter saying the same: <a href="https:&#x2F;&#x2F;twitter.com&#x2F;search?q=heroku&amp;src=typed_query&amp;f=live" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;search?q=heroku&amp;src=typed_query&amp;f=live</a>
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mlauteralmost 2 years ago
Received a support ticket response saying they are looking into it and that they&#x27;d be updating the status page soon. (I want to be understanding, but 2+ hours is a long time to not update the status page)
ploomansalmost 2 years ago
And now <a href="https:&#x2F;&#x2F;isdown.app&#x2F;integrations&#x2F;heroku?c=1685469931" rel="nofollow">https:&#x2F;&#x2F;isdown.app&#x2F;integrations&#x2F;heroku?c=1685469931</a> is also down because they use Heroku and they did a deploy without realising they would go offline as a result :-)
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djm_almost 2 years ago
Same over here, we&#x27;re down due to a deploy. Heroku Status green as grass.<p>Edit: Good Twitter thread with some support replies [1]<p><a href="https:&#x2F;&#x2F;twitter.com&#x2F;nunotomas&#x2F;status&#x2F;1663642609527431168" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;nunotomas&#x2F;status&#x2F;1663642609527431168</a>
danielskoglyalmost 2 years ago
Finally there&#x27;s something on the status page! <a href="https:&#x2F;&#x2F;status.heroku.com&#x2F;incidents&#x2F;2554" rel="nofollow">https:&#x2F;&#x2F;status.heroku.com&#x2F;incidents&#x2F;2554</a>
evertonquadrosalmost 2 years ago
Same here, my app is down with the same error.
hiddevbalmost 2 years ago
Our app crashed by simply changing an environment variable. Was searching for over 45 minutes without finding anything.
jorge-dalmost 2 years ago
Same here, both Staging and Production are completely down. Yet their statuspage shows no error at all.
ntomasalmost 2 years ago
I got an update on the support ticket. To try to deploy a new release and check if it works again. It worked for me.
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