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Ask HN: All payments for subscriptions on Google Play shown as “Payment Pending”

1 pointsby tylerdurden91almost 2 years ago
We have an app that offers subscriptions after a free trial period on Android &amp; iOS. On our app installed via Play Store, we can only accept Google IAP.<p>We have several users who have successfully converted after the free trial period and their payment shows up on Google Play Console as &quot;Payment Pending&quot;. Its been over 7 days since the first transaction but its still in that status.<p>I have tried contacting Google via chat support and am always told that it needs to be shifted to email and then never get a response and when contacting via email get generic emails about canceled transactions.<p>Looks like many other app developers are facing the same issue and no official response from Google yet: * https:&#x2F;&#x2F;support.google.com&#x2F;googleplay&#x2F;android-developer&#x2F;thread&#x2F;200805638&#x2F;payment-pending-for-a-paid-app-in-order-management * https:&#x2F;&#x2F;support.google.com&#x2F;googleplay&#x2F;android-developer&#x2F;thread&#x2F;220648130<p>Has anyone else faced this issue?<p>Its just surprising how Google mandates usage of only their own payment system, cuts a huge % as processing fee and then cant even get it to work for everyone.

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