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Ask HN: Email provider that doesn't lock you out and has good support?

5 pointsby pdevralmost 2 years ago
Do not want to get locked out of my account. Heard too many scary stories recently.<p>There must be quick support available, in case of locked account.<p>Outlook, Gmail, Protonmail, Fastmail..?

7 comments

disparate_danalmost 2 years ago
There’s probably no provider, paid or otherwise that you can be guaranteed to be safe with because they all rely on automated systems that can make mistakes. I would say you have more chance for active support if you go with a paid service like Proton though.<p>Apart from that, redundancy makes sense - don’t rely on a single email provider&#x2F;service but have several independent email identities with your mail synced across them. This goes for associated data too - the worst part of having your account locked is losing access to your cloud-stored contacts, files, etc.
p0dalmost 2 years ago
My mail client is Gmail and my mail provider is Fastmail. Fastmail is great, especially if you have many email addresses.<p>I love Gmail&#x2F;Cal but don&#x27;t trust Google&#x27;s long term offerings. Fastmail means I have my mail in two locations.
bhyahooalmost 2 years ago
How do you mean locked out? For non-payment or some other issue?
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decide1000almost 2 years ago
After using gmail since their public launch I am very happy with Fastmail now
8chanAnonalmost 2 years ago
You could try mail.com or gmx.com. Same software on both.<p>mail.com is a bit heavy with the adware. gmx.com has more free options (like mail forwarding).<p>Dunno about support. I&#x27;m not recommending, just mentioning.
mshalmost 2 years ago
I would say that there is 3 important points to your question:<p>1: Use your own domain, this allows you to somewhat easily move providers. 2: Offline backup of your email. Keep a offline backup of you email, it could just be a desktop client checking email. 3: A paid provider with support, so you can get to talk to someone.<p>I personally think icloud is a option. Fastmail or hey.com could also be.
kongprofitalmost 2 years ago
well,you can buy email hosting maybe on porkbun, namecheap or runbox.com