> <i>Thus my assertion: whether you’re working with people or with technology, your ability to change decisions in the future will often outweigh the importance of the decisions themselves.</i><p>Sounds like another possible convert for the Malleable Systems Collective. (And a belief I tend towards as well.) <a href="https://malleable.systems" rel="nofollow noreferrer">https://malleable.systems</a><p>Their top of page quote, from Lick himself,<p>> <i>The user wants open software, software that can be modified, and that can participate in a progressive improvement process.</i><p>Not as many users resemble this as they used to. But they are the interesting users, from whom new value & possibilities will spring. Attend to them.