This one is wild. I ordered some medication from Amazon as I usually do. The medication gets dropped off this afternoon around 3PM. At around 7PM the driver from this morning (Intelcom) sends me a text, asking to give him a 5 star review. Amazon is giving complete customer profiles to third party courier companies and is denying it on the phone and in writing.<p>"Hi this is your Intelcom driverYour package was delivered today by me. If you liked my service please give me a 5 star rating in your emails from "Intelcom". It will mean a lot to me! Have a good one :)"<p>Finally, I've connected with a "supervisor", who is saying that drivers texting from personal lines after hours is totally normal, and that they're not permitted to use their cell phone while driving as it's a safety concern.<p>Anyway, I'm now more upset about it than I should be because I've wasted 2 hours already with Amazon on this.
It is not unreasonable for driver to get phone number.<p>However this bullshit of leaving reviews on everything is... Why should I even need to review a delivery? Maybe we should be able to give 1 star to CEOs and boards of these companies asking for reviews. And maybe their compensation should be affected. Let's say not getting perfect 5 star rating would mean no extra compensation this year.
Amazon’s not unique here.<p>I once rented a car and after returning it the guy who inspected the car was very excited to tell me there was no damage so I get my full deposit back, and I should be thanking him.<p>But was no damage at all, so it’s not like he did me any favor by covering something up.<p>He called my mobile that night asking me to give him a review. I reluctantly said I would take a look when I get home.<p>He called me the next day and told me he hadn’t seen my review yet and asked for it again.<p>I was seriously annoyed, and considered leaving him a negative review for being so intrusive, but I was hesitant, not knowing what other personal information he has of mine.<p>This was just a regular business transaction, it’s not like he went over and above with customer service, or did anything exceptional.<p>I wound up leaving no review, and would consider never renting from this company again.
In my country, virtually every package sent by courier has the phone number of the recipient on the label. Is that not the case in the rest of the world?
Can you explain what you mean by "all your personal information?" The evidence is only for them having a phone number and email in addition to your (obviously necessary) name and address.
Theory:<p>The request for a rating is initiated by the supervisor/management of the company. By providing a review, the company has 'friended' you and built a relationship of personal trust. This all done to pretend they are not taking commercial advantage of you.<p>It is just a new form of manipulation. I would not fill in anything.
From this country, the weirdest thing is leaving packages unattended on the porch. How do you do that in an apartment building anyway?<p>All couriers have my phone number here because the delivery only goes into my hands.<p>There is no review system though, so there's no incentive for them to talk to me after delivery.
Not surprised by this. I occasionally get calls from Amazon drivers asking where i am if I don't open the door. For some reason it never occurs to them that I'm simply not at home.<p>Then again when you order stuff on AliExpress, they might just print your phone number on the parcel.
Unless something has changed, customer data leaks to any merchant selling through Amazon.<p>You can fulfill an existing SKU via Prime and get full name and shipping detail on anyone who buys.<p>This means anyone selling on Amazon can ~buy personal data of people who want a particular product by setting the lowest price among sellers, clearing your inventory first.<p>At least this was what I observed selling an ebike part I designed (new sku) and competing to sell bafang ebike motor brake sensors.
serious question: how can you trust Amazon to provide non-tainted medication?<p>they sell used razors as new. they sell counterfeit devices. they sell used pet drinking fountains as new.