Hey HN, I'm the founder of CommandBar and today we launched Magic Tour Links, which are a way to send hyper-personalized walkthroughs to individuals users.<p>The premise of our company is that most tools that aim to help users are actually annoying (even if they lead to sugar-high-rushes on engagement metrics).<p>We’ve all experienced pop-up hell on websites. CHECK OUT THIS NEW FEATURE followed by DO YOU HAVE FEEDBACK FOR US.<p>Some ways we're seeing people use these tour links:<p>(1) Embed them in empty state text.
When users are first exploring, let them opt into a tour of the place.
Like a welcome “Come on in” door mat that can talk.<p>(2) Create them for sales prospects
“Hey, you know that feature you said you were super excited about: try it here” (nice thing about this vs. a standalone loom is that it gets them back in the product).<p>(3) Create “Help me” buttons on your most confusing pages that trigger the tour.
Wait, you probably don’t have confusing pages. Ignore this one.<p>(4) Include them in your drip campaigns and changelog entries.
“Show, don’t tell” — your 6th grade english teacher and me