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Google Play Console Is Horrible

3 pointsby markatkinsonover 1 year ago
It&#x27;s been a while since I&#x27;ve had to upload a new app to the Play Store and the console has somehow got worst.<p>1. The documentation is not aligned with the experience on the Google Play Console.<p>2. When my app was rejected for a reason that was invalid (blatantly false rejection), and I tried to challenge it I was presented with the following OPTION (singular) in their support dialog: https:&#x2F;&#x2F;ibb.co&#x2F;ckWDCFr<p>Why bother asking the question...<p>3. When I followed the instructions in the email &quot;Contact the policy team&quot; with their requested information, the (policy team) person responded with &quot;Sorry we can&#x27;t assist you at this time, please contact the &quot;policy team&quot;.&quot; Wait what...<p>4. There has been no communication for the last 5 business days.<p>For all the shit Apple gets, the developer experience of submitting apps (apart from the longer review turn around time) has felt infinitely better.

2 comments

knfnover 1 year ago
Yeah, man, welcome to the world of Android development. Got my app taken down last week because the Google verifier bot couldn&#x27;t figure out my UI, I fixed the instructions and resubmitted, and the app is still down, and now they&#x27;re saying that API changes that I fixed are not being recognized, and I might get terminated again tomorrow. Life of a Google developer!
markatkinsonover 1 year ago
The saga continues. A email address is supplied by the Google Support dialog, play-care-priority@google.com, and after mailing the address for assistance I received an automated email saying it doesn&#x27;t exist, or &quot;Address not found&quot;.