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Ask HN: SaaS pricing pages with high prices and not “contact sales”

46 pointsby undyingtrillionover 1 year ago
Are there examples of SaaS services and pricing pages that simply show their high prices up front? I&#x27;m talking about $500+&#x2F;month minimum and isn&#x27;t a &quot;pay for as much as you use&quot; pricing chart such as AWS or GCP.<p>The only one that comes to mind for me is HubSpot [0]. But I&#x27;m sure there are many more.<p>[0] https:&#x2F;&#x2F;www.hubspot.com&#x2F;pricing&#x2F;marketing&#x2F;enterprise?hubs_content=www.hubspot.com%2F&amp;hubs_content-cta=hsg-nav__link-active&amp;products=marketing-hub-professional_1&amp;term=annual

26 comments

londons_exploreover 1 year ago
I run <a href="https:&#x2F;&#x2F;serverthiefbait.com&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;serverthiefbait.com&#x2F;</a> and the highest plan is $900 (not recurring). However, nearly everyone who buys that plan seems to mail me with special requests, which I usually do for free but probably should switch to a &#x27;contact sales&#x27; model and decide the price based on the customers needs.<p>It&#x27;s usually things like &quot;can you help us with automation to roll this out to every one of our users home directories&quot;, or &quot;we want every wallet tagged with the computer name and path so we can respond quicker if theft is detected&quot;. Legit requests, but not features built into the built-in-a-weekend service.
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bombcarover 1 year ago
Space-as-a-Service is the highest one I know posted<p><a href="https:&#x2F;&#x2F;www.spacex.com&#x2F;media&#x2F;Capabilities&amp;Services.pdf" rel="nofollow noreferrer">https:&#x2F;&#x2F;www.spacex.com&#x2F;media&#x2F;Capabilities&amp;Services.pdf</a>
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mattewover 1 year ago
I’m fine if you have a “contact us” for a true enterprise plan, but companies that have actual pricing plans should post them. I way prefer to buy from SaaS companies that display their pricing up front rather than trying to get me on the phone to talk with an account executive.<p>I’m not scared to pay serious money for a service, but putting your service behind a sales person is more than likely going to cost you my business.
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ezekgover 1 year ago
Mine goes up to $6k&#x2F;mo: <a href="https:&#x2F;&#x2F;keygen.sh&#x2F;pricing&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;keygen.sh&#x2F;pricing&#x2F;</a>. I started using transparent pricing a couple years ago because I was tired of answering the same questions over and over again for enterprise leads.
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tloganover 1 year ago
From my experience, anyone looking to spend more than $1000 per month will want to have a conversation with someone.<p>They might not require any additional features, but many companies will need an account manager&#x27;s email address to enter into their procurement system.<p>So “contact us” helps both sides.
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tauntzover 1 year ago
We do a &quot;starting from 2k&quot; enterprise package on our pricing page @ <a href="https:&#x2F;&#x2F;emulator.wtf&#x2F;pricing" rel="nofollow noreferrer">https:&#x2F;&#x2F;emulator.wtf&#x2F;pricing</a>.<p>Internally, we do have a calculator for various &quot;enterprise&quot; tiers where you can throw in the specific resource amounts that you&#x27;d be looking for and it applies various bulk discounts etc and gets you a specific number. Maybe we should make that public as well instead of a generic &quot;enterprise&quot; package..
mooredsover 1 year ago
I work for FusionAuth. You can buy our Enterprise plan online with a credit card: <a href="https:&#x2F;&#x2F;fusionauth.io&#x2F;pricing?step=plan&amp;hosting=ha-cloud" rel="nofollow noreferrer">https:&#x2F;&#x2F;fusionauth.io&#x2F;pricing?step=plan&amp;hosting=ha-cloud</a><p>With one hosting environment, that comes to $3800&#x2F;month (or more if you are in certain locales).<p>It&#x27;s been done, but not often. More often folks at that price point want to talk to sales people to understand the product or perhaps do a POC.<p>People seem to appreciate the ability to shop prices, though.
thenerdheadover 1 year ago
No not really. The reason why is because high prices require high touch points.<p>I believe you are asking if people show high prices up front for low touch point services. Sometimes they provide enterprise pricing.
jasondecastroover 1 year ago
Mixpanel handles this pretty well: <a href="https:&#x2F;&#x2F;mixpanel.com&#x2F;pricing" rel="nofollow noreferrer">https:&#x2F;&#x2F;mixpanel.com&#x2F;pricing</a>
taconeover 1 year ago
I remember Google analytics listing 150k&#x2F;year for the enterprise offering, stating something along NG the lines: &quot;we like simple pricing&quot;.<p>It was 10 years ago, I don&#x27;t know if that has changed since.
lmeyerovover 1 year ago
We provide a GPU visual graph AI platform that gets used by folks looking at relationships &amp; correlations in their data (think cyber, fraud, social, supply chain, genomics), and came to this: <a href="https:&#x2F;&#x2F;www.graphistry.com&#x2F;get-started" rel="nofollow noreferrer">https:&#x2F;&#x2F;www.graphistry.com&#x2F;get-started</a><p>Many folks are individuals, or highly technical and do not want to engage, so they want to just try for themselves. Imagine a Splunk or Databricks analyst who likes to do notebooks on the side. On the other end, we&#x27;ll have architects planning say a $1M or $20M data project for the next few years of their dept&#x27;s data arch, and want to really think through scaling.<p>So we split between free&#x2F;cheap self-serve SaaS, where people can just go without thinking about any infra etc, to the more enterprise self-hosting tier where they can run in their own cloud, and decide whether they like to do on their own (ex: very clear &amp; immediate task), and when they want to talk about GPUs, graphs, AI, LLMs, etc., and how that can accelerate or solve some of the harder problems they&#x27;re ultimately tackling, they have a way to reach out and we can share our experiences from similar orgs.<p>For louie.ai, we&#x27;re basically preparing to do the same. It&#x27;s possible to optimize on this stuff for enterprise teams, but we don&#x27;t see much of a need: when we&#x27;re solving a real enterprise problem, and are speaking our users language via our public talks, blogposts, etc, they&#x27;ll check the page to make sure the form factor can make sense and it&#x27;s indeed in their problem area, and then they want to talk. When something is a top 3 priority for a dept, they&#x27;ll be getting on zoom calls with multiple vendors, so just need to make it easy for them to do that.
Veuxdoover 1 year ago
Atlassian Marketplace does this for all their 3rd-party apps, e.g. <a href="https:&#x2F;&#x2F;marketplace.atlassian.com&#x2F;apps&#x2F;1229877&#x2F;ilograph-interactive-diagrams-for-confluence?tab=pricing&amp;hosting=cloud" rel="nofollow noreferrer">https:&#x2F;&#x2F;marketplace.atlassian.com&#x2F;apps&#x2F;1229877&#x2F;ilograph-inte...</a><p>You can put in any number from 1 to 50,000 users and get an exact quote. This is possible because there&#x27;s zero additional setup for an app already in an ecosystem like this. Compare that to onboarding an enterprise to a SaaS solution, or an on-prem solution, which could be a significant amount of work depending on many factors.
arzigover 1 year ago
FusionAuth: It’s a form but not onerous to get to some prices. The base plans can be quite a bit cheaper though. <a href="https:&#x2F;&#x2F;fusionauth.io&#x2F;pricing" rel="nofollow noreferrer">https:&#x2F;&#x2F;fusionauth.io&#x2F;pricing</a>
Klathmonover 1 year ago
We recently found that the new artillery.io service is going to be something like $600 or $1200 a month.<p>It&#x27;s not exactly front and center, and I think it&#x27;s not fully released yet, but they do have the price in the FAQ which I respect.
mhluongoover 1 year ago
Both Dune [0] and Nansen [1] in the cryptocurrency data analytics space have high monthly price points. Note that Nansen <i>still</i> has a &quot;Contact Sales&quot; button with a $2k &#x2F; month price — I imagine this follows the &quot;always allow someone to pay you more&quot; advice I&#x27;ve seen across HN over the years.<p>[0] - <a href="https:&#x2F;&#x2F;dune.com&#x2F;pricing" rel="nofollow noreferrer">https:&#x2F;&#x2F;dune.com&#x2F;pricing</a> [1] - <a href="https:&#x2F;&#x2F;www.nansen.ai&#x2F;plans" rel="nofollow noreferrer">https:&#x2F;&#x2F;www.nansen.ai&#x2F;plans</a>
rgrieselhuberover 1 year ago
This is how we price: <a href="https:&#x2F;&#x2F;www.demandsphere.com&#x2F;pricing&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;www.demandsphere.com&#x2F;pricing&#x2F;</a>
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andyandthevmsover 1 year ago
Wasabi S3 <a href="https:&#x2F;&#x2F;wasabi.com&#x2F;cloud-storage-pricing&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;wasabi.com&#x2F;cloud-storage-pricing&#x2F;</a>
ab_testingover 1 year ago
<a href="https:&#x2F;&#x2F;www.oracle.com&#x2F;mx&#x2F;a&#x2F;ocom&#x2F;docs&#x2F;corporate&#x2F;pricing&#x2F;oracle-fusion-cloud-global-price-list.pdf" rel="nofollow noreferrer">https:&#x2F;&#x2F;www.oracle.com&#x2F;mx&#x2F;a&#x2F;ocom&#x2F;docs&#x2F;corporate&#x2F;pricing&#x2F;orac...</a>
htshover 1 year ago
supabase just added their $599 tier for their soc2&#x2F;hippa compliant product. really appreciated that.
ishizover 1 year ago
Currents.dev has 12 pricing levels, ranging from $40&#x2F;mo to $1170&#x2F;mo, until you hit the &quot;contact us&quot; phase: <a href="https:&#x2F;&#x2F;currents.dev&#x2F;#pricing" rel="nofollow noreferrer">https:&#x2F;&#x2F;currents.dev&#x2F;#pricing</a>
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winridover 1 year ago
FastComments does a combination of Flex and a high flat priced tier: <a href="https:&#x2F;&#x2F;fastcomments.com&#x2F;traffic-pricing" rel="nofollow noreferrer">https:&#x2F;&#x2F;fastcomments.com&#x2F;traffic-pricing</a><p>The bigger usually customers just reach out anyway.
nicknycover 1 year ago
See self-hosted pricing from this company&#x27;s page <a href="https:&#x2F;&#x2F;jfrog.com&#x2F;pricing&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;jfrog.com&#x2F;pricing&#x2F;</a><p>It does have contact sales, but only after a 43k per year tier!
e12eover 1 year ago
GitHub has price listed for &quot;enterprise&quot; plan - ironically it&#x27;s clear as mud why anyone would want to pay 7x the team plan ...<p><a href="https:&#x2F;&#x2F;github.com&#x2F;pricing">https:&#x2F;&#x2F;github.com&#x2F;pricing</a>
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ianpurtonover 1 year ago
40,000 a year for a support contract.<p><a href="https:&#x2F;&#x2F;bionic-gpt.com&#x2F;services&#x2F;" rel="nofollow noreferrer">https:&#x2F;&#x2F;bionic-gpt.com&#x2F;services&#x2F;</a>
moltarover 1 year ago
Rainforest API until recently used to show as much as $40,000 plans. Something of this magnitude. See if you get that via Archive.
catlover76over 1 year ago
Casetext&#x27;s Compose is, IIRC, $400 per head. Niche space though.