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Ask HN: Paid for X Premium and still no access

12 pointsby vclouderover 1 year ago
It is the oddest thing, and I wonder if others have encountered this issue. I paid for X premium on Sept 7 and still have no access to the features or blue checkmark. I have opened several tickets with X support and I get the same canned replies, "Thanks for reaching out about the missing blue features. We are aware of this issue and understand how frustrating this might be. Our team is working to resolve this." but the tickets never stay open. There is no way to get my money back, as I understand it. Anyone else had a similar issue or suggest a way to get this moving?

8 comments

I_Am_Nousover 1 year ago
Considering Elon fired as many people as he could, it's no surprise something is fundamentally broken and they haven't figured out how to fix it yet. Sucks it ate your money.
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pramover 1 year ago
Be forewarned doing a chargeback forever precludes Elon replying to one of your tweets with “concerning” or “interesting”
tanseydavidover 1 year ago
X is running on Full-Self-Driving mode now.
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DamonHDover 1 year ago
You could initiate a chargeback with your card issuer or bank for non-delivery of services paid for.
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terrycodyover 1 year ago
I have same issue as yours, but I only paid them several days ago, the website writes wait till 30 days, so I guess maybe give it some more time to see? I dunno, no I am a bit nervous since you post this....
more_cornover 1 year ago
Why would you think that paying the CEO man child will get you what he promised?<p>Has he paid the rent X owes? The severance? You know how sometimes someone will say “awe, pay me back later, I know you’re good for it.” Whatever the opposite of that is called is what’s going on here. He’s not good for it.
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catlover76over 1 year ago
lol why would you pay for such a thing unless--maybe--you&#x27;re a journalist, in which case fair
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biglyburritoover 1 year ago
lol