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The Real Leadership Lessons of Steve Jobs

66 pointsby fhoxhabout 13 years ago

9 comments

carteracabout 13 years ago
The top comment is a very interesting counterpoint to Isaacson's post:<p>Jonathan Rotenberg 1 week ago<p>Isaacson has a lot of good facts, but misses HOW Steve led, HOW he made decisions, and HOW he created the products and companies he did. Steve spent his entire life trying to teach a very different approach to business leadership. Most people (including Isaacson) weren't able to listen during Steve's life, because they were so stuck in their own preconceived ideas.<p>I knew Steve closely for more than 30 years. He introduced me to meditation and Buddhism when I was 18 and he was 26. Steve struggled mightily to try to get Westerners to wake up from their half-alseep, wrong ideas about how business works.<p>The essence of Steve's approach to leadership are contained in the two-word tagline with which he relaunched Apple in 1997: THINK DIFFERENT. Isaacson projects a lot of his own misconceptions onto what Steve meant by "Think Different." Isaacson mistakenly attributes delusional 'magical' thinking, perfectionism, reality distortion, and artistic exuberance to how Steve did what he did.Steve was a deeply dedicated, disciplined Buddhist practitioner. He followed an Eastern wisdom tradition that is antithetical to many Western theoretical models about business leadership. Buddhism sees competition, free markets, asset-management theories, and much of what is inculcated at Harvard Business School not as first-principles to reify, but as relatively minor, man-made artifacts.The source of all wisdom in Eastern traditions—and what Steve meant in the words "Think Different"—is MINDFULNESS. Mindfulness means paying attention to your present-moment experience as it is received through your sense doors. Where HBS would have business managers pack their present-moment experiences with theoretical frameworks and opinions, "Think Different" means: Drop ALL your theories, concepts &#38; preconceived ideas. PAY ATTENTION instead to the raw reality coming in through your five senses and your mind. This is where you will find real insight and wisdom.In trying to understand how Steve Jobs succeeded as a CEO, Isaacson is like someone who has never played basketball observing what he see as the elements of Michael Jordan's success. Michael Jordan sweats, makes serious expressions on his face, leans as he passes the basketball, etc. This is an outside observer's view who doesn't see things from Michael Jordan's vantage point or and doesn't gets what is going on in Michael's mind.In fairness to Isaacson, he would probably have had to spend several years investigating his own preconceived ideas before he could truly listen clearly &#38; receptively to Steve Jobs. Isaacson did a yeoman job of capturing Steve's life story under very stressful, difficult circumstances. Isaacson has given humanity a tremendous gift in all of his good work.As far the "Real Leadership Lessons of Steve Jobs," however, I don't think Isaacson is even close. One could test whether or not Isaacson's insights work with an empirical experiment. Take two similar portfolios of ten companies. Ask the senior leadership of the first ten companies to read Isaacson's article and follow its advice carefully. Ask the senior leadership of the second NOT to read Isaacson's article. Wait a year and see: Did Isaacson's article make a difference in the performance and effectiveness of the first group? I don't think it would, but I could be wrong. I believe the Real Leadership Lessons of Steve Jobs are still to be written. The true leadership lessons of Steve Jobs are the lessons born of the first high-profile business leader to build a global company from a deep foundational grounding in BOTH Western Capitalism and in Eastern Wisdom traditions. In other words, Steve Jobs was the first Boddhisatva Warrior in history to become a Fortune 500 CEO.<p>Jonathan Rotenberg Founder, The Boston Computer Society
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TimPCabout 13 years ago
“It takes a lot of hard work,” he said, “to make something simple, to truly understand the underlying challenges and come up with elegant solutions."<p>To me this is probably the most important lesson in the document (together with the implication that this is one of the places where the hard work is well worth doing).<p>There are many good ones, and the author is right that many who right about Jobs portray many wrong lessons to focused on personality.
jballancabout 13 years ago
This is probably the best summary of Jobs's style and leadership I've read anywhere.<p>I find that too many people don't understand a key component of what Jobs and Apple do. Simplicity is not a goal. I see products all the time that their creators tout as "beautiful in its simplicity". Most of them are crap and don't do anything useful. Perfection, likewise, is not a goal. You do, eventually, have to ship. (Apple was the first place I heard the aphorism "shoot the engineers and ship the damn thing!")<p>Simplicity and perfection is the goal. It is simple because being perfect limits your scope. Your scope is limited, because you want to make the <i>best</i> thing (and it had better be useful!).<p>Often, when thinking about Apple, and Jobs's style running Apple, I'm reminded of the quote:<p>&#62; "In the beginner's mind there are many possibilities, in the expert's there are few."<p>...not surprisingly, from the famous zen master Shunryu Suzuki.
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rtoliveiraabout 13 years ago
<a href="http://hbr.org/2012/04/the-real-leadership-lessons-of-steve-jobs/ar/pr" rel="nofollow">http://hbr.org/2012/04/the-real-leadership-lessons-of-steve-...</a>
gruseomabout 13 years ago
<i>Combine the Humanities with the Sciences</i><p>This has become a cliché about Steve Jobs. Understandably so, because it's fundamental and worth repeating. But it makes me wonder: who out there in the tech world actually takes it seriously? I think the answer is "almost no one". As far as I can see, pretty much everyone, including pretty much everyone on Hacker News, thinks something between "Humanities, haha" and "Yeah, yeah."<p>Whatever Jobs actually meant by this is so far from having any place in normal tech culture that we all think it's obvious and ignore it.
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Schwolopabout 13 years ago
It's worth pointing out (for those who read the HN comments before going to the link) that this article is by Walter Isaacson, who recently wrote a rather popular biography of Mr Jobs. It reads a bit like an errata to the biography, or perhaps an introduction to the 2nd edition. At any rate, if you like Isaacson's style, it's a worthwhile read.<p>That said, it's full of the same anecdotes from the book, so a less charitable reader might construe it as a "buy my book!" pitch...
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aikabout 13 years ago
This article is great. There are quite a few very good tidbits to keep in mind as you establish core values for your organization.
rtoliveiraabout 13 years ago
Print view is best way to read it and save to evernote
earlabout 13 years ago
I love this anecdote:<p><pre><code> Likewise, when Jobs was shown a cluttered set of proposed navigation screens for iDVD, which allowed users to burn video onto a disk, he jumped up and drew a simple rectangle on a whiteboard. “Here’s the new application,” he said. “It’s got one window. You drag your video into the window. Then you click the button that says ‘Burn.’ That’s it. That’s what we’re going to make.” </code></pre> It strongly reminds me of Michael Wolfe's answer to why dropbox succeeded [1], which comes down to:<p><pre><code> * there would be a folder * you'd put your stuff in it * it would sync </code></pre> In both cases, huge amounts of complexity, and hence lots of work, where hidden by the designers and developers to enable people to accomplish what they wanted with no unnecessary work.<p>[1] <a href="http://www.quora.com/Why-is-Dropbox-more-popular-than-other-programs-with-similar-functionality/answer/Michael-Wolfe" rel="nofollow">http://www.quora.com/Why-is-Dropbox-more-popular-than-other-...</a>