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Throw Out Everything You Know About Ads

407 pointsby tylerrooneyabout 13 years ago

44 comments

ender7about 13 years ago
Besides the novelty factor (which others have mentioned), his 'paint' version is also much simpler, and therefor much easier to understand at a quick glance.<p><pre><code> - Large text - Not very much text - A single image - A single visual flow (top to bottom) - A concise color palette (greens and black) </code></pre> Compare to the 'standard' ad, where:<p><pre><code> - Text is too small - Too much text - Too many images competing for attention - Muddled visual flow</code></pre>
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jonnathansonabout 13 years ago
Good lesson on the value of in-market testing. That said, would love to see some theory and analysis about why the MS Paint ad outperformed the standard ad. My hunch is that the first ad -- while it obviously looks a lot more professional -- looks like every other banner ad on the internet. It reeks of ad-ness, and it may set off some psychological barrier to receptivity amongst viewers precisely because their brains have been trained to filter out ads. (Banner blindness, as one of the other posters has pointed out).<p>Conversely, the MS Paint ad is, if nothing else, novel. It looks pretty different from most display ads out there. It catches the brain's attention, rather than being caught in the brain's passive ad-filtering heuristics. This may be, if nothing else, a story about attention and awareness.
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alain94040about 13 years ago
Interesting, but the author is missing a critical point: the conversion after clicks. When I see the first ad, I clearly understand immediately that it's for a car game. I'm not likely to click, but if I click, I know what I want, and I'm very likely to actually download/install/play the game.<p>When I see the second ad, I wonder what it is, so yes, I'm more likely to click on it. But I'm not interested in car games. So I'm also much more likely to press the back button as soon as I understand what I'm being sold.<p>How does the math play out in the end and which ad is betetr? There's no way to tell from that data.
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bgilroy26about 13 years ago
I think the comments in this thread about ctr vs actual conversions are a bit silly.<p>Pof's target audience here is "people who like video games" and they're trying to get people to play a free online game. They don't really have anything to teach people in verticals where the consumer is making a measurable commitment. You do not need to be very persuasive to "convert" with that crowd.<p>Almost all marketing advice more specific than "the customer is always right" and "sex sells" etc. is dependent on the product and the audience.<p>What this is is a great ad. It's really funny (The speed lines especially. This car does not look very fast, but the speed lines show it's got a lot of heart), and it understands its audience. I think it has broader application than many are giving it credit for, it probably would work with any sincere product (i.e. selling something other than "one simple rule") targeted at younger people that does not solve a "serious" problem. Once you are proposing that people spend more than $40-$50 you are pretty smarmy if you are trying to push them into an impulse purchase<p>No one should decide on a health insurer based on a MS Paint ad, no matter how hip, nostalgic, and casual they are. On the other hand, you can make a lot of money selling funny ads to people and I think that's what's going on here.
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joblessjunkieabout 13 years ago
I suspect this is all about <i>novelty</i>.<p>Users haven't seen an ad like this one a thousand times before. Some might not even think this is an ad. Some will be curious enough to actually click.<p>The MS Paint banner ad is not inherently more effective. If every banner ad on the internet was hand-drawn in MS Paint in 5 minutes, the joke would quickly grow old, and the CTR would vanish.
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abeppuabout 13 years ago
The "test everything" mantra sounds good, but in practice, you generally have only so much data you can afford (in impressions per day, or whatever), and when your CTRs are often 0.1% or lower, you need quite a lot of data to get narrow confidence intervals around your CTRs. Using the basic binomial model, if you have two test conditions, one of which actually does 20-25% better than the other, (say, 0.11% versus 0.09%), your confidence intervals will keep overlapping until you have OOM 1M impressions. This is all just to say that running a whole lot of tests can quickly become expensive an impractical.<p>While testing some radical, weird treatments can give you valuable perspective, or shed light on the assumptions you've been making, testing <i>every</i> idea is rarely feasible. I would not, for instance, guess that that the author should test different versions of the second ad with colors or number of exclamation points changed.
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lucasvoabout 13 years ago
The problem is, that this only works because it's so completely different from all the other ads and because of that reason escapes some of the banner blindness.<p>We've had similar results when we modified our logo and added mistakes. For example a rectangle Google AdSense Banner with a mirrored version of our Logo or just some crazy saturation affect applied on top of it actually got excellent CTRs. Even though it was kind of unnerving to have all my friends tell me about the mistakes that were in our ads...
ankeshkabout 13 years ago
Actually advertisers have known this since a long time. Ugly wins more attention. More attention = higher conversion.<p>The first job of ads is winning attention. You have to fight against all the clutter and stand out. You can do so by a variety of tactics. Use human faces. Use cute looking models. Use ugly fonts or clipart. Use mouse pointers. Use fluorescent colors. Use dashed coupon type borders.<p>You need to know however that while your conversion rates will increase, the number of complaints you receive will increase too.
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corin_about 13 years ago
Possibly one of the most exaggerated headlines I've ever seen, and that's saying something.
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acangianoabout 13 years ago
This is actually well known among savvy internet marketers. And it's why those tips for belly/whitening/wrinkles "invented by a local mom" always look far from professional.<p>It works because:<p>- It stands out from the content<p>- It defeats ad-blindness<p>- It's not expected, so it makes you curious<p>If this style becomes the norm, users will learn to mentally filter ads made in Paint as well.
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eobabout 13 years ago
I think the first ad says "I'm just another giant corporation who wants your money."<p>The second ad says "I'm a human being, probably with a sense of humor"
benpofabout 13 years ago
FIRST: tylerrooney, thanks for posting my blog on Hacker News! Much appreciated. Judging from the comments, we've got some super knowledgeable people here.<p>So to clarify, this was simply a CTR case study, I know there's another side of the coin for CVR but that would have taken more time and funds than I would have been willing to allocate :(<p>But hey, open invitation the community here: If you want to submit a 310x110 ad for the purpose of testing against the same demographic that I did, feel free to email it to me: ben@pof.com. I'll run it for a few days and I'll let you know how well your ad did :) And to make it worth your while, highest CTR ad (from Hacker News members ONLY) gets $100 credit to advertise on <a href="https://ads.pof.com" rel="nofollow">https://ads.pof.com</a>. AND you can use your affiliate links so if you make some coin, it's yours to keep (Put it towards your Diablo 3 pre-purchase, yeah? lol) Just grab the direct link for Need For Speed World from your favorite network and send it over. And hell, if your ad beats mine, I'll post it on the POF blog, with your permission of course.<p>End date for this little challenge.... April 30th?
hkuoabout 13 years ago
This is hilarious, but it doesn't take into account one of the major factors of online advertising, and that is branding, or brand awareness. While the official EA ad may not get as many clickthroughs, what it will get is subconcious eyeballs, and given enough impressions of the same ad in various formats, same EA logo, car, game title and branding, you don't need people to click on the ad to start to recognize that there is a new Need for Speed game available. It's similar to flooding the airwaves with a particular TV ad. The goal is awareness, which over time, can lead to a purchase, whether the person decides at some point to purchase online or offline. Maybe they're at GameStop and EA has placed an in-store display with the same EA Need for Speed branding. The person may have forgotten about the game, but walking in to this GameStop, they're memory is refreshed of it by being previously exposed to it through digital or television.<p>So in short, what's more important? Immediate click-through satisfaction or building real brand recognition that can show greater returns over time, mostly in ways not calculable?
valhallarecordsabout 13 years ago
I work with many MBA colleagues and whenever they encounter an ugly, but effective (ie. converting) ad, they can never drop their egos to accept that such an ad can work. They just feel they cannot "stoop that low" to adopt these techniques.<p>They would often blindly push for "simplicity", "sparse text", "nice picture", and when these ads go out to market, they get absolutely crushed.<p>One of the tragedies of a big wealthy company is that marketers can continually go out with these crappy creatives that don't sell and there really is no big consequence. It is often written off as a "learning opportunity".<p>Whereas if you look at the ads of people whose lifeblood depends on selling their product, they may not be the most attractive ads, but the ads that persist over time tend to be effective (ie. they sell). These guys need to eat, and they can only afford to make stupid ineffective ads for so long before they starve! So there are definitely some practical lessons that can be learned from them. They often knowingly or unknowingly follow the principles of advertising legend David Ogilvy.<p>Their ads tend to hit on direct marketing best practices:<p>- headline states in plain language what the product does (ie. no MBA jargon/buzz words)<p>- headline also hooks the reader to read a bit more<p>- it is clear who the product is for<p>- copy combats any objections in reader's mind<p>- no distractions that divert reader from clicking the "Join Now" button<p>- contains customer testimonials reader can relate to (ie. social proof)<p>- gives reader enough information on the page to make a decision (ie. none of this sparse text BS if it doesn't make sense)
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jcampbell1about 13 years ago
Is it just me or did anyone else find the first ad terrible and the second one quite good? I think I have been in the game too long.<p>One of my favorite ads of all time was the stick drawn fat girl with the secret to losing weight. I am sure the person behind that ad has a serious bank account.
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tomkinabout 13 years ago
I love this kind of social experiment. There are a few theories as to why this resulted in a higher CTR. The obvious ones to me are:<p>1) "Look at the pretty picture!!"<p>2) "What the hell? EA is allowing this ad? Did they make it? I gotta see where this goes!"<p>3) Alternate to "Banner blindness", as @jonnathanson pointed out.<p>In 1 &#38; 2, I feel like the higher CTR wouldn't matter because people are acting on curiosity of the implementation rather than the product. Once the outcome was revealed, and the banner is seen as no more than a trick, I'd be willing to bet that the orders or pre-orders of the game (in this case, playing for free) stayed roughly the same as if using the other banner. Just a hunch.
creamyhorrorabout 13 years ago
If you guys think this ad is on to something, you really should see the ads put up in the SomethingAwful Forums (general subforum: <a href="http://forums.somethingawful.com/forumdisplay.php?forumid=1" rel="nofollow">http://forums.somethingawful.com/forumdisplay.php?forumid=1</a> ). The interesting thing is that many (I'd estimate more than half) of the ads are put up by <i>forum members themselves</i>, making for a range of very informal, hilarious, parodic, often obscene ads that play to every stereotype ironically and knowingly, sometimes made shittily with MSPaint.<p>And where do those ads lead? Usually to a forum thread where members are playing/raiding an MMO together, or discussing a topic of great interest, or selling a service like painting portraits, web hosting, or resume editing (and in one or two cases, to a discussion of a particularly zeal-inspiring anime series).<p>Some purely parodic examples can be found here:<p><a href="http://acapella.harmony-central.com/showthread.php?2332472-Ads-on-somethingawful.com&#38;s=9dfc7757e20a520bc2b906e7e2ba17b3" rel="nofollow">http://acapella.harmony-central.com/showthread.php?2332472-A...</a><p>And here is the current roster of ads, though many are from external advertisers and hence less funny:<p><a href="http://forums.somethingawful.com/adlist.php" rel="nofollow">http://forums.somethingawful.com/adlist.php</a><p>(Note that "goons" is the moniker for forum members, and many ads target them specifically with "goon discounts" and so on.)<p>Marketers with an attitude and something of a free hand could take a leaf from them.
chopsabout 13 years ago
This is definitely interesting. I know I'd be more inclined to click something that looks like that ridiculous paint drawing. But this bit bothered me:<p><i>Results? 0.049% CTR vs. 0.137 CTR</i><p>I hope I'm not the only one confused by this, but the lack of a percent symbol on the 0.137 means he went from 0.049% to 13%, an improvement of almost 300x.<p>Is this a typo? Did he mean to say he increased his CTR to 0.137% or did he actually increase his CTR by 300x?<p>Edit: Why is this being downvoted? It's a legitimate question.
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Corabout 13 years ago
This has been known about for a long time; ugly sells.<p>People are more likely to trust something that looks amateur since it feels more like a recommendation than an advert.<p>Mr.Green, a well renowned CPA Marketer/Blogger, wrote a brilliant article about this. You can find it here - <a href="http://www.mrgreen.am/affiliate-marketing/the-ugly-truth/" rel="nofollow">http://www.mrgreen.am/affiliate-marketing/the-ugly-truth/</a>
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Shpigfordabout 13 years ago
I question _conversion_ though. Sure, the first ad had a lower CTR, but if you click on it, you almost certainly know what you're getting.<p>With the second it's very much "Haha, I wonder what this stupid ad goes to?" and then you just abandon it.<p>CTR means nothing without a conversion of some sort on the other side.
gghootchabout 13 years ago
I wonder if the inspiration for this test was directly taken from Max Teitelbaum's interview @ mixergy?<p>Search for 'paint' and you'll find the relevant passage.<p><pre><code> "Andrew: Give me an example. I’d love to. When we started media buying, we saw stock raising. We saw what all the brands were doing. We needed something really flashy, something really clean. When I made something in Paint, as a joke and sent it over to the guys, we just threw it up as a test, and it quadrupled the conversion rate of anything else. After that, I think we made every banner in Paint." </code></pre> <a href="http://mixergy.com/teitelbaum-whatrunswhere-interview/" rel="nofollow">http://mixergy.com/teitelbaum-whatrunswhere-interview/</a>
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ilamontabout 13 years ago
As joblessjunkie mentioned, novelty is a huge draw. I've seen ads on Facebook, Yahoo and MSM sites (probably delivered by ad networks) that feature eye-catching faces with some ridiculous or unusual element (long beards, tattoos, elongated teeth etc.), but are advertising something that's pretty mundane (loans, online education, etc.). They are much more noticeable than ads that use standard art or photographs.<p>Judging by the fact that the advertisers are still using weird face ads, the CTRs must be superior ... but the interesting questions would be around the type of customer or conversion rates.
benmannsabout 13 years ago
I think it's critical to not lose track of buyer motives and end goals when testing ads.<p>If I were clicking on the first ad, I would do so with the intention of downloading Need for Speed. The second ad, I would click to answer the question, "Who made this crappy paint ad? It's pretty unique."<p>If you are paying per click, the first ad is going to perform better and will give more relevant traffic. If you are paying per impression and just care about traffic, the second wins.
dclowd9901about 13 years ago
I kinda take issue with his thesis:<p>"Every idea that you have is worth testing, no matter how crappy you think it is."<p>It took him all of 45 seconds to put that new test ad together. That is a very, very small time investment, thus making such a test worthwhile.<p>For instance, if one wanted to create some sort of live-action commercial with actors, lighting, equipment and CG, and test it as an ad, the investment of time and money would be so great that negative results would be disastrous.
mk_foxabout 13 years ago
The second ad is more "entertaining" in my opinion. Also "Ad Blinded-ness" might have caused the first ad to just go unnoticed among all the other ads. Being untypical helps on the web. But also, the point is that you cannot expect patterns to predict success always. The first ad was based on a pattern. Now, if we study the second ad for a pattern it might not work as well. Man, I love the web for this.
Fatherabout 13 years ago
There's a perfectly good explanation for this. Eye tracking tests show that people ignore images and read around them (unless there's a human face in it). That's why text ads work better, in most circumstances anyway. The color of the second ad is lighter, and probably matches the background of the page better, making it less of a block and lowering the barrier to crossover and read the text.
tnashabout 13 years ago
I think this goes to show that we like low information density. Simple things are easier to absorb, high density things get blocked out naturally.<p>When we're presented with an large amount of information, our brain blocks it out rather than expending the energy to parse it. PTSD is an example of this which shows our tendencies to block overwhelming information.
K2habout 13 years ago
Is no one worried about the image and association you create by the advertising campaign? I kind of feel like you dilute the overall brand value by going with low stupid tactics - it may create value in the short term, but does that translate into a stronger brand in the long run just because it has more people?
TechNewbabout 13 years ago
The second example fits POF's aesthic more, he should do all ads like that, along with some simple GIFs. Very cool!
TelmoMenezesabout 13 years ago
Cool, but I prefer the second one because I don't care about cars. To me the first one is very boring, the second I could click out of curiosity (just because it made me smile). Problem is: do you really want me to click that ad? Because I won't care about the game.
droobabout 13 years ago
That first one has some serious hierarchy problems, and the type is really hard to read.
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SeoxySabout 13 years ago
I remember seeing this ad (or one similar) in the Draw Something game a few days ago.<p>The context here helps immensely, I think. Draw Something is a game that's about crude drawing, showing an ad that's a crude drawing is the ultimate targeted ad.
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powermeatabout 13 years ago
I have been running facebook ad campaigns for over a year now and consistently found that by hand writing something in paint on a relevant image, i get much better ctr than just the relevant image.
mbestoabout 13 years ago
I know that Ads are all about attention gathering and the first one largely suffers from ad-blindness. Don't need to 'throw out everything I know'.
methoddkabout 13 years ago
The EA logo is why they weren't clicking the first ad. I don't know about other people, but I avoid EA at all costs.
yaixabout 13 years ago
To me, overly styled ads just look like there will be some sort of marketing lie after clicking it, so why bother.
warrenmillerabout 13 years ago
0.137 CTR is seriously low regardless, 0.049% CTR is incredibly low!
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aoprisanabout 13 years ago
there's a difference between high CTR and high conversion..
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SolarUpNoteabout 13 years ago
I'm a big fan of "mistakes". They really jump out at you.
vagarwaabout 13 years ago
post facto analysis - easy. (business types need jobs too!) predicting consumer behavior - hard.
bgruberabout 13 years ago
i think this says more about testing than about ads.<p>update: i'm trying (and apparently failing) to imply that this article makes me question the idea of "test everything" rather than bolster the idea (the article's conclusion).
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J3L2404about 13 years ago
Curiosity. The first one is obvious as to what it is, a racing game, with the second one you can't tell what it is, so people clik thru to find out.<p>Improve your CTR with obfuscation. Probably won't help with coversions though.
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wilfraabout 13 years ago
I bought a mini-site that monetizes with AdSense and made over 300% more than the previous owner by making the ad units ugly. The only reason I did it was because I didn't know how to customize the ad units to match the rest of the page like the previous owner had, so I just left them with the standard white background that made them look terrible. I kept meaning to figure out how to fix it but after about a month I noticed the huge spike in revenue and left it. The gains have stood for several years.<p>Conclusion: Ugly ads that catch your attention have a far superior CTR.<p>Here is the site: <a href="http://www.starbuckslocations.com" rel="nofollow">http://www.starbuckslocations.com</a>
zackattackabout 13 years ago
So the question becomes:<p>How do you blend novelty with timeless sophistication?