It seems nothing much has changed since this post. I just backed out of an online ticket purchase and will trust to find tickets at the venue instead because I'm equally upset by the amount of the "convenience surcharge" and it's name.<p>Any startups out there tackling this quasi-monopoly?
As I've said before, Ticketmaster's reason for existence is to be hated. It allows events and venues to charge close to the market-clearing price, while pointing to Ticketmaster as the bad guy who is "gouging" you.