"In the fall of 2021 a consultant named Arturo Bejar sent Meta Chief Executive Mark Zuckerberg an unusual note.<p>“I wanted to bring to your attention what l believe is a critical gap in how we as a company approach harm, and how the people we serve experience it,” he began. Though Meta regularly issued public reports suggesting that it was largely on top of safety issues on its platforms, he wrote, the company was deluding itself.<p>The experience of young users on Meta’s Instagram—where Bejar had spent the previous two years working as a consultant—was especially acute. In a subsequent email to Instagram head Adam Mosseri, one statistic stood out: One in eight users under the age of 16 said they experienced unwanted sexual advances on the platform over the previous seven days."