Disclaimer: we’re currently live in Finland (Helsinki, Espoo, Vantaa). We hope to open other cities soon.<p>Hi HN!<p>Both me and my co-founder have had some terrible returns experiences in the past.<p>There’s little to no customer interface in online returns. You have to do variations of:
Finding boxes, taping, printing labels, Googling obscure logistics partners and commuting to a dropoff and back.<p>Why is this? Well, you can’t do reverse logistics through forward logistics infrastructure. Especially the ”first-mile” part of the return journey is traditionally viewed as a cost sink rather than a value driver.<p>Daze picks up returns from your front door. We handle everything from that point onwards. You don’t even need packaging or labels.<p>You'll receive tracking information as soon as we have shipped the item.<p>Let me know what you think, whether you’re in Finland or not. Happy to hear from potential issues you encounter.<p>And those of you in or near Helsinki, you can use promo code HN50 at checkout for -50% off.
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