I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo.<p>I know that some people are instinctively repulsed by such a model, but there are good reasons why users prefer it. There is real value in being able to install an app, see that it actually runs on your device, explore the interface and perhaps try some of the features before actually paying anything. Most app stores do have refund policies that amount to a free trial, but there's a big psychological difference between trying an app for free and paying for an app that you can get a full refund on (subject to terms and conditions).
App stores are an example of corporate stupidity. If you really want a successful phone product, good apps will do it for you. But since the benefit is indirect, corporations are unable to make the correct decision - they go for the easy money.<p>It used to be that customers had enough leverage to provide incentives to corporations to make better decisions. But in their wisdom, corporations have decided that they are better off without customer feedback.<p>We have gotten to this point by allowing corporations to dominate our political process, changing us from an above average democracy into a corpocracy. It is not good for us, and in the long run not good for them.
At least the developers are able to easily get in touch with this Ron guy - seems he is being genuinely helpful. That alone makes it a better experience than other stores.
Galaxy Store is a garbage adware. Always runs in background. And if you accidentally open it it will start downloading "recommended apps" without your permission.
What is the issue here? App store-level enforcement that apps be reasonably priced? How is that bad? This sounds like a net win for consumers. It's already frustrating enough dealing with developers charging through the roof for garbage products.
I get that it's frustrating waiting for an app to be approved... But there's nothing really technical, novel, or useful to others in this post except that, perhaps you should price at $9.99 instead of $10 in the Samsung store for reasons that are not terribly apparent.<p>I think this is just the developer is trying to resolve his frustration by "yelling for the manager" to make a PR incident.
Apps must not have unreasonably high prices. The price $10 is too high.
Yet a Nigerian scammer continues offering an app for $300, even after an employee reports it.