My local Rite Aid here in Marin County CA put this in some years ago. As soon as I noticed it, I yelled at the manager and told him neither I nor anyone in my family would be coming in there again. I also edited OSM.org to show the facial recognition cameras in the store. Sadly, I think I am a minority who resists this stuff. If more people would do the same, they would have stopped it. Don't be afraid to tell stores what you think. If it affects their business, they will change.
Reuters did a great piece on Ride Aid's facial recognition in 2020:
<a href="https://www.reuters.com/investigates/special-report/usa-riteaid-software/" rel="nofollow noreferrer">https://www.reuters.com/investigates/special-report/usa-rite...</a>
> it violated a 2010 Commission data security order by failing to adequately oversee its service providers<p>It would be great to get the list of those service providers and anyway I wouldn't want to be the C*O with the responsibility of monitoring them and be sure that they are not fooling me with false statements of compliance.<p>Add the remediations and maybe it costs less to lose some items from the shelves.
the safest stores with the least amount of theft are going to be 1) membership clubs which require ID cards to enter or 2) stores that operate like a vending machine... most stores already have order online functionality, they just need to implement it in kiosks in a lobby area of the store and have staff bring it out. For most people, there is no need to even enter the store anymore. I order online at Walmart, Target, Sams Club, Best Buy, etc and they just bring it to your car. The whole issue of theft goes away at that point, IMHO
> The proposed order will require Rite Aid to implement comprehensive safeguards to prevent these types of harm to consumers when deploying automated systems that use biometric information to track them or flag them as security risks. It also will require Rite Aid to discontinue using any such technology if it cannot control potential risks to consumers. To settle charges it violated a 2010 Commission data security order by failing to adequately oversee its service providers, Rite Aid will also be required to implement a robust information security program, which must be overseen by the company’s top executives.<p>Not a ban. They'll have some oversight, and a little slap on the wrist.<p>Boo hoo. This isn't a win for consumers. This is a win for Rite Aid.
> For example, the technology sometimes matched customers with people who had originally been enrolled in the database based on activity thousands of miles away, or flagged the same person at dozens of different stores all across the United States, according to the complaint.<p>So it's not that the data was <i>wrong</i>, just not properly scoped to stores in a given city/region? Or was it misidentifying people because they looked like someone in the database?
> the order will go into effect after approval from the bankruptcy court and the federal district court as well as modification of the 2010 order by the Commission.<p>I like the outcome but i don’t understand the statutory or constitutional authority involved here<p>why is the FTC doing this as opposed to… some other agency?<p>Either this one is an overreach, or I can think of <i>a lot</i> of other normalized moderately inconvenient private business practices to sic the FTC on
I wish hackers used their talents to expose C-level execs of companies like this (and their partners), instead of blackmailing game developers and leaking their in-progress work.<p>Do something for good.
Cities are employing the same kind of technology to Orwellian levels of dystopia. It would be nice for the same level of scrutiny to be applied if I'm honest.
Governments and authorities all over the world seem to be adopting technology as magic pills. Need more such stories to temper the enthusiasm and make them see the pitfalls and harm such blind adoption can cause.
I'm getting "FTC website currently unavailable" - the other comments here are discussing the article, making me wonder if I'm being geoblocked?(!)
> Rite Aid is currently going through bankruptcy proceedings and the order will go into effect after approval from the bankruptcy court and the federal district court…<p>Talk about kicking someone while they’re down.