$14k is cheap. I got lightly rear-ended in my model y and the repair bill was over $15k. And it was in the shop for over 2 months waiting for parts.<p>The ridiculous cost to repair and the waiting time (insurance covers a rental car for up to 1 month) are things no one talks about when it comes to Teslas.
Quality is so suspect on Teslas. The worst panel gaps on a new car in 30 years is indicative of under-emphasis on quality control. That mentality doesn't only get applied to body panels, but everything like brake and suspension components too.<p>Then on top of it, they are very customer hostile if you are doing anything other than buying or praising their cars. So it'll break on you, and they'll make you foot the bill.
That the owner had to resell their own car at a 10000 dollar loss instead of just taking it back to Tesla and demanding either a refund or a replacement seems ridiculous. Are there no consumer protection laws at all in the US?<p>Edit: This did not happen in the US.
Would not have paid for that, even if I had to live in the car on the dealers forecourt while spending every waking moment explaining to any customer who came by what happened.
Part and parcel in owning cars that have a shallow parts availability pool.<p>I like Teslas but parts availability is something that isn't talked about.
That is not a good look for Tesla. The cowboy in Elon Musk should take some cues from another cowboy, Les Schwab. Read his book for a primer in customer service. Pride in Performance: Keep It Going!<p><a href="https://archive.org/details/lesschwabpridein0000schw" rel="nofollow noreferrer">https://archive.org/details/lesschwabpridein0000schw</a>
Business Insider is well known for low quality posts. Just looking at the headline you know they chose to run a story without fact checking anything this guy said.
Luckily i will probably be never in this situation:
1. My country has an law that says in the first 6 months the seller has to prove that i used it more than it can be expected or wrong(common sense wrong not you hold it wrong) to cause the damage and my behaviour must be the reason for breaking;
2. I mostly use public transport.