I just came to HN to see if there was something about this here. I just got my first charge out of nowhere. I’ve had an account there for a couple years and tried it out a long time back but wasn’t actively using it.<p>I like fly as a service, and I have no problem with them charging, but coming out of nowhere with no prior notice is definitely frustrating and unexpected.
Out of the blue I received a bill from fly.io for ipv4 addresses. No warning about this, no email communication or anything. Forgot I even had anything on fly.io, was just some test stuff I created years ago. So if you ever tried them out but don't use them, go delete your account just in case they start billing you without warning. Oh and, don't put your credit card into a hosting service then forget about the "free" app you had on there...
"Please don't do things to make titles stand out, like using uppercase or exclamation points, or saying how great an article is. It's implicit in submitting something that you think it's important... Otherwise please use the original title, unless it is misleading or linkbait; don't editorialize."<p><a href="https://news.ycombinator.com/newsguidelines.html">https://news.ycombinator.com/newsguidelines.html</a>
No email sent out and charged on first of January for a mere 2$.<p>If there's a way to upset your customer base, that's one.<p>I had already switched off them my paid apps because of poor reliability and just had one internal app.<p>Shame because I love the workflow and the fact it's using firecracker.<p>This is the last fly.io sees of me.
I also fell into this new trap:<p><pre><code> flyctl ips list
flyctl ips release 168.220.XXX.XXX
flyctl ips allocate-v4 --shared
</code></pre>
Error: Your account has overdue invoices. Please update your payment information: <a href="https://fly.io/dashboard/myname/billing">https://fly.io/dashboard/myname/billing</a><p>Ok, so now they got my credit card info, because I had to pay 2$.<p><pre><code> flyctl ips allocate-v4 --shared
</code></pre>
Error: cannot use a shared ipv4 with wildcard hostnames, please remove those before allocating a shared IP: <i>.XXX</i><p><pre><code> flyctl certs list
flyctl certs remove *.XXX
flyctl ips allocate-v4 --shared
</code></pre>
Now it works. Just have to fix my DNS records now. ipv6 or CNAME to the app.fly.dev domain preferred.<p>I don't like fly too much, because this is the first free hoster, which I have to constantly check for downtimes and restart the app then. Need a 10m cronjob now.<p><pre><code> cd ~/MyAppPath
if timeout 5 flyctl logs -a myapp | grep -e "Health check on port 8080 has failed|connection error:"
then
flyctl apps restart myapp
fi</code></pre>
All: this was a bug. We're reversing the charges. Everyone affected got an email. The tl;dr:<p>* The advance notice of the billing change (we announced in October, but only on our community site) slipped, but the billing change didn't. That's not OK! We agree: you get notified before we bill new things to you.<p>* Ordinarily, we waive invoices less than $5. Our billing code had a bug that let these charges slip through. D'oh.
Same here, have a throw-away app for learning on fly-io. Got charge $75 for this month WITHOUT any email notification. Can't even contact support because you can't have email support for 'Hobby' tier
If you're affected, you can replace dedicated IPv4 addresses with a shared one, or remove them:<p><pre><code> fly ips release $ip
fly ips allocate-v4 --shared
fly ips allocate-v6</code></pre>
I had a similar experience last year with them. Went to check the billing/invoices section on my account, there was nothing there about the charge. Usage section to see if I had passed a limit, the section wasn't even working properly and mentioned it was in beta.<p>Found a few people complaining on their forums about an unexpected charge but with no official resolve.<p>Since I wasn't hosting anything serious with them, I purged the account and have never thought about them till now.
AWS is also starting to charge for public IPv4 addresses this year. Did something happen with IPv4 markets? I used to think at least cloud providers were hoarding a ton of addresses.
That was posted 10 weeks ago. It also mentions that they list the charge for ipv4, but never actually billed for it.<p>The subject seems editorialized.