Unless the tears were followed by a resignation (effective immediately), I assume he's faking.<p>The buck stops at the CEO, right? Lead by example or stop pretending.
God forbid he show that same emotional contrition in public forum like a disgraced Japanese executive – Toyota's CEO, for example, after the "unintended acceleration" deaths. [1]<p>[1] <a href="https://www.youtube.com/watch?v=ziGfQyCXiU4" rel="nofollow">https://www.youtube.com/watch?v=ziGfQyCXiU4</a>
Might be useful if specialised industries such as this recruited some senior management with actual industry-specific knowledge instead of some management generalist!