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Why the auto business sucks

1 pointsby pensiveyeabout 13 years ago
Customer: Hi Kris 22:07:28<p>Customer: I'll assume you can see my options 22:07:40<p>Kris: Hello, how can I help you? 22:07:52<p>Kris: I am sorry but I can't see your screen. 22:08:22<p>Customer: I have awful credit from starting a business, but finally sold that business for quite a bit of money, make a decent salary and am ready to buy a car 22:08:34<p>Customer: I've chosen this one. 22:09:14<p>Customer: Is your company ready to set me up with credit? Or shall I go through my bank instead? 22:09:33<p>Customer: Not asking for credit at this point, simply asking who I should contact. 22:09:59<p>Customer: I have no intention of going to some dealership and dealing with a douchebag car dealer. I would prefer for this all to take place online. 22:10:34<p>Kris: I understand. You have some options, however I am not sure of for how long you will be able to avoid the dealership. 22:11:20<p>Customer: The only option (and i do mean the only option, because other companies have offered me this) is for me to go show my credit card, drivers license, and drive away with a car. 22:11:24<p>Kris: You can speak to your bank or credit union about possibility of purchasing a car, and they will be able to look at it, your credit, your revenue and make a decision about the loan and financing. 22:11:38<p>Customer: So Buick does not have in-house financing? 22:12:05<p>Customer: No Chevy Credit (like Hyundai or Honda or Toyota or Kia or Ford?) 22:12:47<p>Kris: You would have to speak to a finance representative from an actual dealership about that one. 22:13:00<p>Kris: I am sure you can just call. 22:13:30<p>Customer: Awesome. Let's have you set me up with someone from your corporate offices that deals with Chevy Credit. They can call me and set up a deal in the next week. 22:13:46<p>Customer: I'm not dealing with a dealership, they're just an in-between man 22:13:53<p>Customer: Why would I pay their salary? 22:14:15<p>Customer: So I want a car. Let's get it done. 22:15:13<p>Kris: I am very sorry to say that, however the only way that can be done, is by speaking to a dealership. 22:15:33<p>Customer: Yep.....buying a foreign car. That really sucks. I want this car 22:15:50<p>Customer: I have 3 foreign makes that are willing to deliver to my door. 22:16:36<p>Customer: Thank you very much for the help, Kris. I do appreciate it.

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