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Tell HN: Locked out of my self-hosted Filerun instance

4 pointsby shlipover 1 year ago
Filerun is a nextcloud&#x2F;owncloud like multi-function self hosting software that you can install on your own storage solution.<p>After a few weeks without accessing the instance I installed on my own storage through ftp, I tried to log in only to realise that my (superuser) account was disabled, which shouldnt be possible according to the doc (https:&#x2F;&#x2F;docs.filerun.com&#x2F;admin_guide#superuser). I then found out that the free version I was using (limited to 3 accounts) is no longer offered (and replaced with a 99€&#x2F;year subscription).<p>I suspect this is why I was locked out of my own instance.<p>I get that the dev behind the software is free to do whatever they please with their software, and I just have to go back to using owncloud but this is not a pleasant experience.<p>Was anyone else bitten by this ?

1 comment

neogeovrover 1 year ago
Use <a href="https:&#x2F;&#x2F;docs.filerun.com&#x2F;resetting_the_superuser_password" rel="nofollow">https:&#x2F;&#x2F;docs.filerun.com&#x2F;resetting_the_superuser_password</a> And if you are a FileRun user, then you have an account on the FileRun forum, which is a more appropriate place to post about this. FileRun free version was provided for 6 years and it was retired last year in May, with a heads-up message sent to everybody who registered. There is no subscription, the 99 EUR is a one time cost with lifetime updates for personal use.
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