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The Two Types of Quality

4 pointsby vmatsiiakoover 1 year ago

1 comment

hammockover 1 year ago
Atarimae Hinshitsu (当たり前品質) translates to &quot;obvious&quot; or &quot;common sense&quot; quality. Refers to the fundamental, expected, or basic level of quality that is considered standard or normal. The minimum acceptable quality that customers anticipate and assume when purchasing a product or service.<p>Miryokuteki Hinshitsu (魅力的品質) translates to &quot;attractive&quot; or &quot;charming&quot; quality. It focuses on the special features, design elements, or innovations that make a product or service stand out and appeal to customers on a deeper level, factors like aesthetics, creativity, innovation, and any extra qualities that contribute to a product&#x27;s distinctive allure<p>Marriott vs. Ace Hotel<p>Burger King vs. In N Out<p>Exxon vs Wawa<p>Subway vs Potbelly