So... are the humans being used to train AI or not? The article seemed vague on this. It makes sense that they would be, if only to eventually lay off the humans to save costs. (Assuming that the AI inference is actually cheaper than employing humans to do it. Maybe if the models are complex enough it wouldn't be.)<p>The thing I find confusing is this: if an AI were being trained, I would expect it to quickly get good at distinguishing the extremely obvious bad content from obvious acceptable content. So over time, you would expect the human moderators to only need to make calls about borderline cases. I.e., over time what the humans see will tend to become less horrible, and the AI will eventually get good at making those calls as well. If this isn't happening, why not?
I met a content moderator manager. Even they said theirs was a shitty job, and theirs was one removed from having their eyes bleed from the nonstop firehose of human excrement.<p>The problem AI cannot solve is it doesn't get sarcasm, and probably never will.<p>Perhaps crowdsourcing other users as moderators is a way out and less painful than foisting in onto other human beings as their primary means of survival.<p>They will keep catching flak because of the lack of moderation that enabled 1 genocide so far.
If you are not cut out for this kind of job, why don't you just leave? I don't understand, making all this big fuss, with medical leaves, suing the company, etc. Taking advantage of the fact that it's extremely hard to fire someone in Spain.