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Ask HN: What Is Afflicting WhatsApp

4 pointsby farhanhubbleover 1 year ago
For almost a year now, WhatsApp has been slow to deliver messages, sometimes delivering after 15-30 minutes. Video calls have such poor quality that they are unusable now. I could think of a few reasons:<p>- &quot;Optimizations&quot; to Android from Google or Samsung throttling the quality - Overloading of Meta infra due to the recent maddening surge of business accounts - &quot;Optimizations&quot; from Meta for example reducing infra usage or using untested compression, e.g. ML-based schemes - Deliberate quality reduction from Meta in an effort to lead users to (future) paid plans<p>Speaking to friends and family the issue happens on iOS too so not a platform issue. It could be overloading but I&#x27;d be surprised Meta has not detected it themselves and I could find at least one StackOverlfow thread with someone suggesting a bug in Meta cloud API being used by business too so its not just the free consumers. It has been going long enough to backfire if a paid plan was the real alternative. WhatsApp has great penetration, especially in India and it would be foolish of them to push users away towards alternatives like Telegram.

2 comments

8organicbitsover 1 year ago
What country are you in? Some places block parts of WhatsApp; I&#x27;ve seen calls blocked when messages work when travelling, for example. Your ISP could be throttling video calls. Anecdotally, messages deliver quickly for me.
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tacostakohashiover 1 year ago
WhatsApp has clearly entered the enshittification stage of the product cycle. Most obviously, it regularly creates spam&#x2F;advertising chats, and now it has some AI chatbot nonsense.<p>It&#x27;s a pity, because it used to be very close to an ideal messenger, from a usability perspective.<p>More generally, these days I find that there just really isn&#x27;t any good single messenger or social media that most sane people are happy to use these days.<p>WhatsApp is getting spammy and is owned by Meta.<p>Facebook is full of spam too, and it&#x27;s difficult to just use the messenger without also having a screen full of other spam next to it. Also the cool kids don&#x27;t use &#x2F; aren&#x27;t on facebook now.<p>Telegram is still pretty good to use, but doesn&#x27;t have the adoption that WhatsApp &#x2F; FB once did.<p>Skype, MSN, Yahoo chat, MSN, ICQ, etc. all dead now.<p>It seems like it&#x27;s just not possible to have a stable messenger that doesn&#x27;t get slurped up into some bigger thing, then destroyed. Oh well.