>> The reports all mention that the crack became visible suddenly and for no apparent reason, after the headsets had been connected to the external battery pack and stored overnight (some in Apple's Travel Case) with the soft front cover attached.<p>It is glass. The device was being charged, which means some heat gradient between the charging battery and the outside world. That thin 3d-shaped glass cracks under thermal stress should be no great surprise.
It would never occur to me to store the device connected to its battery inside the case — or outside the case, for that matter.<p>I don't like the idea of that dense, heavy battery potentially getting displaced from the holding strap in the case cover and banging around inside against the Vision Pro.<p>Since I got mine February 2 I've kept both my batteries attached to chargers when not in use.
Weird. JerryRigEverything showed that the cover glass is actually plastic. It's got way too low scratch resistance to be glass. And plastic shouldn't crack like this.<p>Maybe only the top layer is plastic?
What a disaster of a product. This isn’t a true Gen 1 product in the sense that the iPhone was. Apple waited an entire decade after the Rift was released, and released a headset that didn’t leapfrog the industry in any meaningful way. Steve Jobs would have shitcanned this months before the announcement and told his team to go back to the drawing board. Do I think that 5 years from now Apple will have a worthwhile product at a reasonable price point? Maybe. Maybe not. But to expend all that social capital on a device that sucks is really destructive to the brand, as is the insistence that it gets to collect tens of billions a year in rents because it owns the most popular computing platform for most people.
Side rant about Apple. I never understood why Apple took such a hardline on offering repairs and charging so much for them. They are one of the most valuable companies on the planet and they have always squabbled over repairs.<p>They went through such great lengths with their sensors about detecting water damage to iPhones that prevented people from getting legitimate repairs done that had nothing to do with water damage.<p>Come on Apple, do good faith repairs. You can afford it. People already love Apple products. Repair your stuff without treating everyone like a criminal.
Why is it glass with a plastic coating instead of solid plastic? Apple's use of glass has to be part of a scheme to make money replacing glass parts.