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Ask HN: Setting up email for small business?

2 pointsby eph_unitabout 13 years ago
Just wondering, how do you guys handle your email client. I would prefer to be able to read all of my customer's emails from my personal email account. But when I respond to them, I want it to show the customer, From: John@XYZcompany.com, not John@gmail.com.<p>Just wondering if this is possible. I set up POP3 fwding but I was wondering if there are any other possibilities.

2 comments

elviejoabout 13 years ago
Yes this is pretty standard you just check out the email account of john@xyz... from your gmail account. and when answering you can select the from: field.<p>Check this link: <a href="https://support.google.com/mail/bin/answer.py?hl=en&#38;answer=22370&#38;topic=1669030&#38;path=1668953-1668950&#38;ctx=leftnav" rel="nofollow">https://support.google.com/mail/bin/answer.py?hl=en&#38;answ...</a><p>But If I were answering customers emails I would use <a href="https://www.helpscout.net" rel="nofollow">https://www.helpscout.net</a><p>It looks pretty cool (I'm not affiliated with the company juest think their product looks very interesting)
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MichaelApprovedabout 13 years ago
This sounds like an issue for tech support and has been solved already. Most email clients have an option to do what you're looking for. I believe gmail also has something like this. Google it.