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Discord Applying Forced Arbitration - opt-out before it is too late!

186 pointsby MiguelX413about 1 year ago

24 comments

Animatsabout 1 year ago
Discord hasn&#x27;t yet obtained approval for their contract from the American Arbitration Association. They&#x27;re not on the list.[1] Until a company gets on that list, which has a fee, the AAA will refuse to run arbitrations involving contracts specifying AAA arbitration. The AAA does this to prevent companies from adding additional unfavorable terms to arbitration agreements.<p>At least Discord specified AAA arbitration. They&#x27;re considered legitimate. There are arbitration services that are much worse. One is a front for a debt collection company.<p>[1] <a href="https:&#x2F;&#x2F;apps.adr.org&#x2F;ClauseRegistryUI&#x2F;faces&#x2F;org&#x2F;adr&#x2F;extapps&#x2F;clauseregistry&#x2F;view&#x2F;pages&#x2F;clauseRegistry.jsf" rel="nofollow">https:&#x2F;&#x2F;apps.adr.org&#x2F;ClauseRegistryUI&#x2F;faces&#x2F;org&#x2F;adr&#x2F;extapps&#x2F;...</a>
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jhggabout 1 year ago
FYI, the forced arbitration clause has existed in the ToS since 2018. This is not new.<p>Blog post from 2018: <a href="https:&#x2F;&#x2F;discord.com&#x2F;safety&#x2F;terms-of-service-feedback-and-changes" rel="nofollow">https:&#x2F;&#x2F;discord.com&#x2F;safety&#x2F;terms-of-service-feedback-and-cha...</a> Archived version of ToS from may 2020: <a href="https:&#x2F;&#x2F;discord.com&#x2F;terms&#x2F;terms-of-service-may-2020" rel="nofollow">https:&#x2F;&#x2F;discord.com&#x2F;terms&#x2F;terms-of-service-may-2020</a>
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lolinderabout 1 year ago
This feels like a giant waste of energy that could be put into better causes. The number of people who are eligible to opt out now (those who already opted out in previous iterations) is microscopic compared to Discord&#x27;s wider user base, and I would be absolutely shocked if a single person involved in this actually ends up suing Discord either individually or as part of a class.<p>Whether or not you believe forced arbitration is bad, it seems like there have to be higher value causes to get up in arms about right now.
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misswaterfairyabout 1 year ago
If you&#x27;re looking for an open-source, self-hostable, end-to-end encrypted Discord alternative, check out Spacebar.<p>Still in development, though is promising.<p><a href="https:&#x2F;&#x2F;github.com&#x2F;spacebarchat&#x2F;spacebarchat">https:&#x2F;&#x2F;github.com&#x2F;spacebarchat&#x2F;spacebarchat</a>
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teerayabout 1 year ago
It really would be nice for some legislation to restore access to the justice system.
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appplicationabout 1 year ago
As a consumer, I’m not sure I understand the disdain for forced arbitration. I understand discord desires it because it helps prevent rulings becoming case law.<p>But I am going through forced arbitration right now in a personal lawsuit, and part of it is bleeding to a third party that does <i>not</i> arbitrate, which means real court. By all accounts I have been assured by my lawyer we are in a better position pursuing arbitration over litigation. Both seem to be quite expensive options, though fortunately there is a clause for legal fees to the prevailing side (and in my case evidence in my favor is airtight).<p>Any enlightenment would be wonderful.
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fuomag9about 1 year ago
Me in the EU: and nothing of value was lost (since I literally can’t lose my right to sue them)<p>When is the USA going to realise that allowing companies to behave like this shouldn’t be allowed?
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eadlerabout 1 year ago
Amusingly bluesky has the same style of (abusive) forced arbitration clause.
udev4096about 1 year ago
It&#x27;s really funny to see discord users suddenly caring about their &quot;data&quot;. Makes me wonder if extreme examples are necessary for people to realize the need of privacy
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grubbsabout 1 year ago
I literally can&#x27;t keep up with every company I do business with. It&#x27;s impossible so I just give up.
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MiguelX413about 1 year ago
<a href="https:&#x2F;&#x2F;neowin.net&#x2F;forum&#x2F;topic&#x2F;1440754-discord-applying-forced-arbitration-opt-out-before-it-is-too-late" rel="nofollow">https:&#x2F;&#x2F;neowin.net&#x2F;forum&#x2F;topic&#x2F;1440754-discord-applying-forc...</a> seems like a better link.
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superbiebelabout 1 year ago
Looks like all those laws the EU passed are doing their job because EU is exempt. Good to know that we still have a parliament and politicians that care about the common man.
wilgabout 1 year ago
What are the top examples of legal cases where opting out of forced arbitration was useful?
rabbits77about 1 year ago
I am generally against forced arbitration, so I understand the push back against this. Then again, and maybe I am just overly tired right now, but I cannot imagine a scenario where I would be involved in any sort of legal action whatsoever against a chat server company? Can someone share with me a plausible example of where this would come into play for an ordinary user?
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rybosworldabout 1 year ago
Most businesses are reactive, not proactive. They get a whiff that something has gone wrong, and they react.<p>In discords case, they are likely doing this because they are expecting a lawsuit in regards to the SpyPet scraping.
wnevetsabout 1 year ago
Is there a good reason why the FTC (or other federal agency) shouldn&#x27;t ban this practice?
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taylorbuleyabout 1 year ago
The threat of mass-filed arbitration is almost like the new class action.<p>For me, I don&#x27;t want to be forced to pay for my day in court (and the years of paperwork to get there).
genmanabout 1 year ago
Interesting. Does this forced arbitration also apply to EU?
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boomskatsabout 1 year ago
This all kinda feels like the consumer version of that investor-state dispute settlement clause that they tried to sneak into TTIP that one time.
qwerty456127about 1 year ago
How is all this lawyer stuff related to a chat app?
ranger_dangerabout 1 year ago
I can&#x27;t even use discord in the first place because it always demands a mobile phone verification that I refuse to provide.
nilsherzigabout 1 year ago
I don&#x27;t know much about blue sky, but it&#x27;s refreshing to just be able to scroll through the entire thread hahah
agluszakabout 1 year ago
Let the enshitification begin!
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johneaabout 1 year ago
I think the title was misworded, is should have read:<p>get-out before it&#x27;s too late...